Klook: Travel, Hotels, Leisure

付了钱给的票是无效的 还再三跟我保证可以入园 我去到迪士尼 迪士尼工作人员明确告诉我是无效的 钱也一直不愿意退还给我 你们这样跟骗子有什么区别

Korea Danyang Paragliding + Dodamsambong Cruise + Mancheonha Skywalk My recent experience with Klook's tour was nothing short of a disheartening ordeal tainted by racism, unprofessionalism, and incompetence. Let's start with the tour guide, who exhibited a disturbing lack of professionalism and respect for diversity. Despite being informed that the tour was advertised as catering to both Chinese and English-speaking participants, the guide blatantly disregarded our language preferences. We repeatedly clarified our inability to understand Chinese, yet our requests for English communication were met with disdain. To exacerbate matters, the guide openly discouraged fellow tour members from engaging with us, fostering an atmosphere of exclusion and discomfort. The tour guide's refusal to accommodate our language needs and the condescending manner in which paragliding inquiries were addressed reflect a blatant disregard for basic courtesy and professionalism. The litany of disappointments did not end there. Klook's staff demonstrated a shocking lack of professionalism and integrity, manifesting in the dissemination of false itineraries and schedules. Despite booking the tour specifically for the paragliding experience, I was dismayed to discover upon arrival that the itinerary provided was outdated and inaccurate. This disconnect between advertised offerings and reality underscores a systemic issue of misrepresentation and mismanagement within Klook's operations. Moreover, attempts to rectify these discrepancies were met with delayed responses and inadequate resolutions from Klook's customer service team, further exacerbating the frustration and disillusionment. In light of these shortcomings, I cannot in good conscience recommend this tour to fellow travelers. The discriminatory treatment and incompetence I encountered not only tarnish Klook's reputation but also undermine the trust and confidence of potential customers. Until significant improvements are made to address these issues, prospective patrons would be wise to seek alternative travel arrangements.

Tried to use Klook apps for the 1st time, easy to use

I’m extremely disappointed with the refund process for my recent purchase. Not only did it take an unreasonably long time to receive my refund(i still haven’t got it since Feb). Despite multiple follow-ups, I was kept in the dark about the status of my refund, adding unnecessary frustration to an already unpleasant experience. Considering the amount was rather small, this level of service is unacceptable, and I hope improvements are made to prevent others from experiencing similar issues in the future.

It is easy to navigate and gave me a welcome gift of 5% I do not know of the welcome gift. I was introduced to Klook for my japan 8 days trip o Osaka and Kyoto. Find it very detailed and easy to navigate. The support staff are friendly and prompt too. I shall use Klook again on my second trip and future trips Best Wishes, Nicole

An awesome app to explore all of your destinations and discover their cultures.

Awesome app with lots of discounts and very accessible.

Easy to use. Good discount. keep it up

So far I always happy with this apps. Like nver failed

I love it. Always get fair price and good package