Kotak Mobile Banking App - Reviews, Revenue and Downloads - Apple App Store

Description

The Kotak Mobile Banking App, a best in class App, provides banking on the go, which is a must in today’s digital era.

If you are not an existing Kotak customer, you can open an 811 digital bank account on the app or a Kotak Savings account by visiting your nearest branch.

If you are an existing Kotak customer, you can use the 250+ features of the app to Bank, Pay bills, Invest, Shop and access services.
• Bank on the go:
Manage all your financial transactions, send and receive money through NEFT, IMPS and RTGS & UPI, request for a cheque book and much more
• Shop at your fingertips:
Dive into KayMall and shop via Flipkart, Amazon, Bigbasket, book flights and hotel rooms via Goibibo and book train tickets (IRCTC Authorized Partner) and much more
• Pay your bills:
Pay your Mobile Recharge, DTH payments and other bills with the online BillPay feature. Also, use the AutoPay feature to remember your monthly bills and pay them automatically from your account. Never miss a deadline again
• Services:
Instant completion on requesting for services such as updation of profile details, switching on/off of your Debit/Credit Card online

There's a lot more you can do with our Mobile Banking App:
• Transfer money instantly using BHIM UPI without the need for any bank information
• Transfer funds easily on the go without registering a beneficiary
• Book train tickets (IRCTC Authorized Partner), Flight tickets, Bus tickets, Hotels. Shop on Amazon, Flipkart, BigBasket, and more in KayMall.
• Recharge your mobile & DTH subscriptions with ease
• Purchase and redeem Mutual Funds and keep track of your investments
• Apply for a Kotak Credit Card
• Regenerate your Debit and Credit card PINs
• In case of loss, temporarily switch off your Kotak Debit Card for security purpose
• Pay Credit Card bill online
• Check your Bank Account statement
• Check your account balance
• Pay your bills, open a Term Deposit
• Post opening Account, go to Manage Profile and Click a selfie or upload your photo to set as profile picture

Get started:
To get started, you just need your Customer Relationship Number (CRN), your Debit / Credit Card PIN or your Net Banking password to get started. The app will take you through a one-time activation process when you login for the first time.
Kotak Bank App requires following permissions:
- Contacts: This is required to allow you fetching mobile number while mobile / DTH recharge or sharing IFSC/MMID
- Location: This is required for Branch / ATM locator
- Photos / Media / Files / Camera: This is required to let you access gallery / click an image to set profile picture.
- Phone: This is required to let you dial customer contact center
- SMS: This is required to auto activate the device during activation process.

Please note that your data is safe with Kotak Mahindra bank. We do not share any information with third party without your initiation.

Hide.. Show more..

Screenshots

User Rating

4.79 out of 5

7,857 ratings in United States

5 star

6,867

4 star

686

3 star

104

2 star

1 star

158

Ratings History

Reviews

Not working properly in iphone

I can’t scroll in the app to login into existing customer in my iphone

It’s not working

It stuck don’t open for existing customers

Complaint against App

Worst banking app ever! Always having issues over and over again.! Its not reliable at all and server is down oftenly as well.. Really regret taking Kotak Bank. Hope they update the app quickly and fix the bugs and issues. So not satisfied with the app. I do not recommend it!

Ridiculous fees

No other bank charges these exhorbitant fees

Doesn’t work on IPhone SE

App doesn’t work for small screen devices. If you have iPhone SE or iPhone Mini. You are unable to scroll down to existing accounts to login. There is no way to report issue to the bank of the problem of the App. You have to use a browser to access account. App is useless unless you are on iPhone Pro Max size screen.

Too much information but too poor app

This app has plethora of things to do but the app design is extremly poor. UX Designer did a good job but development team couldn’t build the UI. This app doesn’t save the state so any switch from this app to any other app or homescreen will male you lose the state were you were in the app and everything has to be restarted from scratch. Who develops such interfaces where you can’t preserve the state of the customer and everytime this app is switched, the state is gone. Biggest issue is when talking to the bot. First of all the bot has no machine learning and can’t reply to most of the questions. Then finally you get connected to customer service but even accidently switching the app will make you lose the iframe of customer care chat and all your wait and struggle is gone for a toss, restart again to connect to th agent. Every company on the globe are trying to minimize human interaction but kotak is the only company which is still living in stone age and believes that a customer can only be served after he calls the customer care and there is no thing called self serve.

UPI not working for NRE/NRI accounts

I have an NRI/NRE account in USA and I’m unable to do transactions in India through UPI feature in mobile app. I’m getting country code error while doing any transaction in India. I’m currently travelling to India and this is highly inconvenient as every business in India is using UPI for payments. Please fix this asap

Issue with login on iPhone

After installing the app it does not show option for login for existing user. One can only apply as a new customer

Bad interface, slow app.

Really a struggle to use the app. Faces a technical issue every other time.

Good

Chíbb kdate amrica bethea ne Sira hoya pea jtta kichke rkho kam

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	India Finance	20
Top Free	Singapore Finance	115
Top Free	India	145
Top Free	Ireland Finance	209
Top Free	United Arab Emirates Finance	211

View All (10)

Keywords

Name	Reviews	Recent release
Paytm: Secure UPI Payments BHIM UPI, Recharge & Pay Bills	57	6 days ago
IndusMobile: Digital Banking Saving Account, UPI & Payments	80	1 day ago
HDFC Bank MobileBanking Payments, Billpay, Cards & UPI	77	3 months ago
Axis Bank Mobile Banking	54	1 week ago
PhonePe: Secure Payments App UPI, Recharges, Bills Payments	231	1 day ago
bob World - Mobile Banking	23	2 months ago
BHIM – Making India Cashless Bharat Interface for Money	56	1 month ago
Paytm for Business Accept & Manage Payments	28	1 week ago
Zerodha Kite - Trade & Invest Stocks, F&O and bonds	29	1 month ago
Yono Lite SBI SBI Mobile Banking App	103	1 week ago

Name