4.91 out of 5
4,413 ratings in Australia
I loves ordering from Matches, just received my Jimmy Choo shoes I ordered Thursday night and received them today on Sunday in Australia. The box was a little beat up but that’s okay considering what they’re going through atm. Usually it comes very nicely wrapped with a hand signed note of who packed your order
App crashes and exits upon first scroll after opening.
Efficient and quick delivery!
I received a faulty item and they agreed to have it returned and inspected. It was inspected and I was told I would be provided a store credit. As it was faulty I requested a refund, they agreed. Two weeks later no refund. Multiple emails sent. Phone calls made. Social media contacted. No refund. Have no disputed the transaction on PayPal. All of their communication refers to “waiting to hear back” or “looking into my enquiry”. No wonder they have so many bad reviews. I will never shop here again.
Love MatchesFashion, and especially the app. It is one of the most user friendly apps I’ve used in the fashion retail / ecomm space.
Good selection but no exchange and return process is a pain. You have to have access to a printer to print out the return label. Which the system is supposed to generate automatically once you request return. But it fails at which point you are supposed to contact customer service. After three attempts, I’m still awaiting mine
I can come on whenever I need to get a gift for someone or just to spoil myself they stock such amazing brands and the prices are just second to none! Love it!
Used to love matches but they truely do not want to ship to Australian customers anymore. If you can get through their app which constantly crashes you then find half the items won’t even ship anymore, even though their minimum purchase has gone up to $800 for free shipping.
Great branded shopping apps, occasionally have many promo code for your branded shopping. Their customers care are very polite, fast and friendly.
Best selection!
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
354
|
|
Top Free
|
|
365
|
|
Top Free
|
|
379
|
|
Top Free
|
|
420
|
|
Top Free
|
|
427
|
| Name | Reviews | Recent release | |
|---|---|---|---|
NET-A-PORTER: Luxury Fashion
Shop women’s luxury fashion
|
100
|
1 day ago | |
YOOX
Fashion, Design & Art
|
30
|
1 week ago | |
THE OUTNET: UP TO 70% OFF
Luxury fashion up to 70% off
|
32
|
1 month ago | |
MR PORTER: Shop men’s fashion
Luxury clothes and watches
|
22
|
1 day ago | |
Mytheresa: Shop Luxury Brands
Designer fashion & lifestyle
|
139
|
1 week ago | |
ModeSens - Shopping Assistant
Compare 500+ Fashion Stores
|
1
|
3 weeks ago | |
Selfridges
|
52
|
2 days ago | |
END.
Menswear Womenswear & Sneakers
|
33
|
2 weeks ago | |
Coggles: Clothes & Fashion
Shop designer clothing online
|
2
|
2 weeks ago | |
Browns Fashion
Luxury designer shopping
|
0
|
1 month ago |
