MyLebara - Reviews, Revenue and Downloads - Apple App Store

Description

Welcome to MyLebara!

Manage your account anytime, anywhere.

• Top up using a credit or debit card or PayPal.
• Check your balance and allowance.
• View your recent activity.
• Get online support.

The MyLebara app is free, but data charges may apply. It is available in France, the UK, Germany, Denmark, Netherlands, and Spain.

Don't have a Lebara SIM card? Order a SIM at lebara.com to enjoy:
• Great deals on mobile bundles
• The Orange network quality
• Free SIM card

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Screenshots

User Rating

4.63 out of 5

8,340 ratings in United States

5 star

6,585

4 star

1,017

3 star

375

2 star

115

1 star

248

Ratings History

Reviews

Crash

App crash on launch after version 3.0 on iOS 12

Won’t Register Your SIM

I am an American in Germany and picked up a Lebara plan. The included instructions say to download this app to activate the SIM card. The app asks for a Lebara phone number before you can do anything on it. How does that make sense? In order to activate your Lebara SIM card you first need a Lebara phone number? Also, the app looks absolutely nothing like it is advertised on Lebara’s website. Overall useless and very frustrating.

Very bad update

After the last update the app became worst the previous version was really good Very disappointing

The app doesn’t work

I can’t launch the app and I have been waiting for a day. It doesn’t work. What a disappointment failure.

Can’t buy all available monthly plans anymore

I sometimes switch between the monthly plans. Now (new update?!?) I had to buy the one I want via the website because it wasn’t available in the app. Ridiculous! Please make all monthly plans available via the app again!

So hard to buy a package

It’s very confusing, no instructions and I paid for Top ups and they allow me to do it knowing it will expires the same day. The app should not let you do it if they know you have no data plans and that will expire in 24 hours or at least a warning.

Payment taken twice and not recharged

Taken my payment twice in the last month from my bank account and had not recharged a single penny. Now I had to pay again to activate my account.

Not able to use data

I keep having top ups done and still not able to use data. What is going on.

Stole money from me

Absolute dog crap of service. I’m an American that is here for a short period of time and I paid for €30 of at least 20GB of service, the problem is that as soon as I used only 1GB they cut my service. I was on hold for an hour until they told me that what I had bought was credit and that I had used all of it in a spam of at least 30 minutes. They were not specific on what top means nor did they even give me what I paid for which in their website it says €19 for 20GB, I PAID €30 and got ONE!! Money totally wasted and I’m never using this service again.

Switch to something else

App is constantly glitching. Couldn’t turn off automatic top-up for a few weeks. Absolutely the worst mobile company.

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Netherlands Utilities	21
Top Free	United Kingdom Utilities	35
Top Free	Denmark Utilities	54
Top Free	Romania Utilities	121
Top Free	New Zealand Utilities	163

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