Do not recommend
I received recommendation that i can open account thru Neon app but because i live in different country I cant open it thru app. Its for Switzerland residents only.
Yes, Neon is completely free and it doesn't have any in-app purchases or subscriptions.
🤔 The Neon app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Neon is free.
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3.71 out of 5
38 ratings in United Kingdom
I received recommendation that i can open account thru Neon app but because i live in different country I cant open it thru app. Its for Switzerland residents only.
Bug…Can’t pay bills. Enter all the details or upload QR and then can’t proceed..
Despite numerous message to Neon their online customer service is very slow and they are not able to provide the correct advice on how to process domestic payments.
Frequently experiencing “try again later” errors when logging in, and “unable to create payment” when trying to pay bills. This is a banking app, it needs to be reliable. Will need to look into alternatives unfortunately.
For people who want some of the common features of neo banks this is similar to monzo and Revolut. However, for international transfers, they are 43chf more expensive on a transfer of 5000 euros than Wise.
Super efficient, cost effective and great customer service. Love it
After loosing my card in June I had months and months of nightmare being left without access to my money. Finally managed to use the new card in September but after changing the pin at the bank Automat, it didn’t work. Of course, new cars new pin. Clueless customer service, patronising senior management team and when I complained to Hyp. They passed me back to Neon. Guess what happened after months of complaint emails written to Neon? Nothing. So happy I’m with a PROPER bank now!
I’m so grateful with your amazing service provision in Switzerland, where the retail banking sector is way behind the UK. So far haven’t experienced any major issues. Also, you have an incredible customer service team who is always responsive. Thank you!
Plz put some money pots I cannt keep moving money around different accounts and banks. plz improve the functionality If you want to me to stick around
Einfach nur zum staunen dass man wirklich rund um die Uhr top bedient ist vom Kundendienst. Als Kunde fühlt man sich einfach super aufgehoben. Und das beste, in absoluter schneller Zeit bekommt man Support. Nur zu empfehlen
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Rank
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Top Free
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41
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Top Free
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281
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Top Free
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434
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Top Free
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499
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