Nutmeg Saving & Investment - Reviews, Revenue and Downloads - Apple App Store

Description

Whether you're investing for your first home, funding your dream retirement or somewhere in between, take control of your financial future with the award-winning Nutmeg app. Download it today and join over 200,000 people investing towards their future goals.

When investing with Nutmeg, your portfolio is managed by our team of experts at your chosen risk level. Using our app, you can keep track of your investment pot's performance, stay up to date with market insights and easily adjust your contributions.

We offer a range of award-winning investment products and styles, including socially responsible options, so you flexibly invest in a way that suits you. Setting up an account is straightforward – just tell us about your attitude towards risk, how much you want to invest and any specific goals you have.

Why Nutmeg?

Straightforward

- Open an account and start a new ISA or pension in minutes, or transfer an existing ISA or pension from another provider
- Start investing with just £100 for a Junior ISA or Lifetime ISA, or £500 for a stocks and shares ISA or pension
- Create an unlimited number of pots to invest for different goals
- Contribute or edit your settings anytime within the app

Transparent

- Track your portfolio performance in real time and see market highlights
- See if you're on track to reach your goals with our interactive projection graphs
- Monitor how your investment pots score against environmental, social and governance factors
- See exactly which companies, sectors and countries your investment pot is invested in

Built by experts

- Expert-built investment portfolios backed by technology and experience
- Choose from four managed investment styles, including socially responsible portfolios, to suit your goals and preferences
- Free financial guidance when you need it
- Every portfolio is globally diversified and automatically rebalanced to keep it aligned with your chosen risk level in targeting long-term growth
- We offer restricted financial planning and advice at a fee to help you develop a long-term strategy

What do we offer?

- Stocks and shares ISA
- Lifetime ISA
- Junior ISA
- Personal pension
- General Investment Account

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Screenshots

User Rating

4.76 out of 5

16,570 ratings in United Kingdom

5 star

13,781

4 star

2,140

3 star

333

2 star

1 star

230

Ratings History

Reviews

Second class experience

Some features, like reading or replying to messages from the support team can’t be performed in app. Given how long this app has been out it really should be feature parity with the website now.

App is reasonable, returns are not…

Opened two 5-figure investment pots with Nutmeg 2 1/2 years ago. As at today, one has returned 2.15% and the other absolutely nothing. I could have secured a LOT more money by simply sticking it in a building society account. Not impressed. The app itself is okay, the graphs showing returns over time are very useful and the app is generally easy to use. Would I recommend? Given the poor returns, absolutely not. Shame as I have my very considerable pension lump sum due shortly and I won’t be investing in Nutmeg.

Nutmeg

The worst investment I hold, for over two years now my total is less than I paid in, I expect ups and downs but not downs consistently

If I knew…

Everything was going well until I needed to withdraw the money. It took them 3 weeks and immense nuisance. If I knew, I wouldn’t had put money here

Getting worse and worse

Reasonable returns and fees aren't bad but the initial attraction was the simple interface. As with SO many companies who have bespoke apps, they feel the need to constantly update it (not bug fixes or any useful functionality improvements) just constant changing of the font or the colour and each time...it makes you log back in again with all your details and set a new passcode and type that in twice. I don't mind useful updates but having to log back in every time there's an update is a pain and the updates are mostly cosmetic (and the last two that updated functions made it even less user friendly)

Authentication issues

App worked fine for a time now just authentication errors. None of their faqs work. All browsers. Customer support a low IQ bot. Taking fees works 100% of the time, authentication 0% of the time. Effective denial of service. Will be moving investment away as cannot access portfolio

Easy bank transfer issues

Unfortunately the app has now had issues with easy bank transfer for months. I’m with nationwide and it’s been an ongoing issue for a few months on and off, but has been a constant issue for a good few weeks now. It’s a great way to put me off putting money in, but I’d rather nutmeg sort this out.

Awful platform, stay way clear

The two major issues where Nutmeg failed: - Poor returns, which were well below the market average. Over the 5 years I was invested with Nutmeg I lost money (due to inflation). My investment made 5% in 5 years… shocking! - Withdrawals took well over a month and the customer service team lied to me about updates. There was a period where no one even knew where my money was and there was a real lack of communication. I had to chase them and even when I did, they were unorganised and chaotic. Honestly, I can’t stress enough how awful my overall experience was with Nutmeg. Losing me a lot of time and money. Stay way clear of this terrible business.

Okay…but requires an update

Some basic things need updating, e.g. (1) projections explanatory narrative still mentions lifetime pension allowances and out of date contribution caps (both changed at start of 23/24 tax year). (2) Projections don’t allow changes to assumptions on contributions, they’re just based on direct debits, so miss out expected top up contributions. This should be something you can change. (3) projections chart on the main page and workings when you click for more details don’t make clear assumptions for calculation of lump sum or annuity. Lump sum definitely isn’t 25% of projected values shown of pension pot. (4) initial projection charts and the chart when you click for more detail don’t match and it’s not clear why. (5) a general failing, not an app one, it should not be the case that to make a one off payment it has to be done by direct debit - for an online platform I expect to be able to make direct and immediate payments (6) open banking links are unreliable

Scammers

Never open or have any association with this company, they are the worst I have ever dealt with. They did not even return my money within the 30 day cooling off period. I was just a week or so with them.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	United Kingdom Finance	146

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