Have been using bonnet ( Ovo ) in 2024 to save on public charging , and although I had a lot of trouble at first I’ve found it very useful for finding DC chargers less than 50p/kwh The customer service back up has been particularly good & id like to thank Karolina in particular for all her help Pad.A

Complete waste of money No instruction on how to use app help is a dumb robot giving you useless instructions

All the other apps for charging stations I have downloaded and found them so straightforward that I didn’t have to think about them and managed to locate charging stations without an issue. This one, I have downloaded and seriously there are NO charging stations anywhere in England!!!! My map doesn’t provide any stations. Anyway, needless to say, at the moment I haven’t looked at any guidance on it yet, I will when I have time, but not a great first impression 😞

Used to look elegant & simple.

Charging stats have never worked for me despite paying, which is a shame because they work fine with all the free apps out there. Also the rewards are extremely slow to appear, I charged well over 5 working days ago and nothing has appeared. Also holding a lot of money wells a bit rough given they currently have over £120 of my money that they haven’t returned yet. It’s a nice idea but it needs some work.

The app has failed to work (i.e initiate a charge) on the last 3 attempts at 2 different locations. Despite the small monthly cost, the price is too much when you are stood, in the cold, by your non charging car waiting for the Bonnet Customer Services team to respond, their final response is that they are only a 3rd party and to contact the operator via the helpline!

Downloaded out of curiosity to compare to zap map. Stating that I’m not using that to charge either, but only to look up for chargers, Bonnet looks smoother and more well coded, but it lacks big distributors, couldn’t find any PodPoints or BPPulse in it, which are the most expanded one, weird. On top of this they’re offering a subscription to get a discount on charging, but guess what, it’s still more expensive then charging directly from the supplier app. To make an example, connected kerb charger with ID 4868 it’s priced 0.35p atm from their app. Bonnet app gives for the same charger a price of 0.53p, and so with 10% it’s still 0.48p, what would be the point…? Zapmap come back to dad.

Easy to use and get preferential rates. Lets me know what chargers are working and which are available before I get to them

I saw Bonnet advertised fairly heavily on social media and decided to give it a go as I’m about to become an EV driver. I tried to sign up using my Apple ID, and straight away got an error messsge. Not only a bad experience, this error message shared technical details of the systems behind Bonnet included the type of database it uses, some table names, and a unique ID — this is appalling from a security perspective. Once logged in I wasn’t able to find my nearest charger because it isn’t part of the Bonnet network. My nearest charger that is part of the Bonnet network was over 10 miles away, so at first glance it just looked like no chargers were being shown at all and the app seemed useless. When I eventually found the toggle to show non-Bonnet chargers my nearest one appeared, and when I clicked to view its details I got another developer-friendly error message. Finally, to see if the problem was specific to one charger, I tried to find another that I know of locally but according to Bonnet it doesn’t exist. The app is totally useless in its current form, and arguably falls foul of some security bad practices.

Can only log in by clicking a link in an email, but Das you are black listed by just about every monitoring agency your product is useless. No contact details Lost customer Bye