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This is my second time using PetBacker to find a cat sitter. I love this app and will continue to use it. Customer service is extremely responsive and I feel completely comfortable booking care for my cat through this service. No problems at all!
4.5 out of 5
473 ratings in United States
This is my second time using PetBacker to find a cat sitter. I love this app and will continue to use it. Customer service is extremely responsive and I feel completely comfortable booking care for my cat through this service. No problems at all!
I was really battling to find a sitter before I used the app, but when I did I had some excellent offers within minutes. The sitter we chose was really great; our cat loved her, she kept in touch with us while we were away and we came back to a spotless house. There seemed to be plenty of other good sitters too. Would highly recommend this app!
PetBacker is an efficient way to find a pet sitter and trainer especially when desperate to house break puppies. I like their manner of doing business and will highly recommend them. Finding the right trainer and walker is like courtship where you ought to give some time to find the right match. I was lucky to find our pet trainer on the second try.
Just completed my first booking with PetBacker and there were no hiccups, nothing bad occurred, and the dog boarding was completed successfully. However, from a $900 total stay, I only got $675. They take $225 for “service fees”. This and the fact that the jobs that are presented to you are far and few between are the reasons I’m only giving PetBacker 3 stars.
I had worked for them for about 3 years never had an issue until one day I was caring for a ladies cat and the day she was suppose to pick him up he went missing hiding somewhere in my house I did everything I could of done informed her and the company and found the cat the next day she lied to the company said her cat was found dead in my bushes which was a lie the company never paid me for my job even tho her cat was found and given to her the next day. On top of that they didn’t pay me and they were charging me the amount they were going to pay me!!! They investigated poorly even tho I had posted pics of her pet multiple times during my care they still met her at her favor plus they take out money from your pay they take forever to pay u, they use PayPal so in order to pay u the company takes its time for yr pay to clear with them then u send the funds to PayPal and u have to wait for PayPal to clear and once it clears they charge u a fee to send the payments to yr bank account. I highly don’t recommend
Because of this app, I was able to find a great dog sitter. My dog stayed there for 4 days 3 nights and was able to learn to get along with other dogs!
After browsing and trying a couple of similar apps for pet sitting, I found Pet Backer to be the best for me. It is efficient, professional and user friendly. I highly recommend it.
Good app for some pet services. Hard to search and plan for different areas than where you are. IE in another country unless you change your location Problem: Cannot video w client before they book you. This is hard for client and pet sitter, not allowed to video or meet with potential clients before you book. With some improvements, could be better for users.
I believe that this is quite an amazing app, however I am trying to find a job for someone who is younger than 18, and it is very difficult.
Customer service doesn’t answer. 0 for 3 getting walks, they take your money and don’t show up. Then you’re left stranded trying to scramble or leave work when they back out. Refunds come days later and no apology or solution to their broken service model.
Chart
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Category
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Rank
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Top Free
|
|
28
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Top Free
|
|
96
|
Top Free
|
|
101
|
Top Free
|
|
110
|
Top Free
|
|
115
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