There’s a bug that won’t let me hit the continue button to finish the sign up process. And now it won’t let me use the same username because the system thinks it’s already taken…

I have been using pickle for over 6 months. I loved the idea of it and had great experience as a renter. As an owner however, customer support is not on your side. The basis of this product is to rent and exchange YOUR clothes. They do not care about you at all, the last of support to those clients and protection of garments is astounding. DO NOT RENT YOUR CLOTHES WITH PICKLE. ESPECIALLY HIGH VALUE. Pickle protects the renters and not the owners. This system will not last.

I rented a dress for a friends wedding and the renter completely misrepresented the item. I messaged customer service to request a refund as the renter was only providing 50% declaring it a fit issue. In my opinion, a dress being six inches shorter in photos than in delivery is not a fit issue, but a representation issue. Customer service was not helpful and told me there was no description for the item so no refund was entitled.

Great concept but logistically needs improvement. The courier service never works as planned and always provides additional unneeded stress.

Everything is energy and you can tell the idea of this app was started on good energy on the intent to spread justice in wanting to wear the gorgeous designer dress to a wedding but not wanting to spend so much just to wear something once! Wedding, night out, grad, etc this is literally a lifesaver. I was surprised to see as many negative reviews as I did, yeah of course there needs to be updates, this isn’t a tech app lol, it’s an app for ppl who love fashion. And yeah I think that if someone damages your $1-2,000+ item they should be charged the full price 🤷‍♀️ that’s why the retail value is listed, so you can treat the item accordingly and as someone who has items priced at that value and is renting them out or have items at that range im scared to even rent out out I commend those ppl who can! But guess what, you can call your credit card company & report it if you really wanna go there but this app is great, we just got a $100 Promo code with IHG Resorts and me and my best friend just got outfits for our palms springs trip next week!!! YAYYYY!!

So I really like this app because it has a variety of styles and brands. The problem with this app is the inconsistency between the sellers, availability, and shipping. I placed an order almost 2 weeks in advance and the day before it’s supposed to be shipped. It was canceled. I never received an email or anything! I had no idea the item was even cancelled until it was too late. On top of that the attendant basically said just go find another one. They don't even give you an option to rate the seller like its suppose to. Then theres the 1000 dollar shipping insurance which is sooooo terrible because you basically cant rent anything good if your not in new york. The majority of the sellers on their aren't even in state, so good luck renting anything you actually like of quality. They have the WORST app glitches and most of the items you save either get removed or the renter is away. This app should focus on the quality more and maybe they would see a more rapid expansion because they just lost a customer who would have spent majority of my money there!

The concept is very cool but the app is EXTREMELY glitchy and lacks a lot of basic features (like autocorrect, search as you type..) I’m looking forward to the company expanding/diversifying their customer base and investing in fixing the app

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Seems like a great idea but the app needs fixing, couldn’t even upload my stuff or rent because the app crashes every 5 minutes. It crashed 4 times as I was making my account and crashes every time I try to add a photo or item.

I recently used this app to rent an item and encountered an issue that I believe needs to be flagged. If an item gets damaged during your rental period, you will be charged the full retail price of the item plus the rental fee, which can amount to 20-30% more than buying the item outright. Additionally, the significance of the damage is determined by the owner, which can be subjective. While the concept of this app is great and it has the potential to be an incredible community, I hope they address these policies to provide a fairer experience for both renters and owners.