I-N-E-P-T
Ridiculously dumb and useless chatbot. They try everything to deter you from speaking to customer service. When you finally get through, the unmotivated employees just tell me after a long chat and asking me the same questions over and over again, yawn, we don’t know, goodbye. My package is on its way for six days now. They fail to send out an email to the recipient, furthermore they can‘t tell me when it will possibly arrive. And all that to a horrendous price.