Customer
Good service
4.44 out of 5
683 ratings in United States
Good service
Why is there VAT charges when its a local transfer to my husband’s account. Highly Disappointed.
I have been trying to get through RAKBANK and it is so so difficult. I am stuck in India trying to book a flight to Dubai and Bank is declining so I thought of reaching out through your chat but it never happens.
Employees are mean they are not willing to help they said you should create an account online the app is hard to use it is lagging, the phone overheats when using the app scanner, and it requests a lot of documents just to create a salary account.
One of the best digital banking service for the UAE people. Hope for the best.
RAK bank mobile app has single-handedly decided to become so secure that is has become unusable. It is apparently now mandatory to register for RAK token. Registration process is primitive and cumbersome. It demands multiple steps, including debit card PIN which RAK bank has conveniently forgotten to deliver to us! Is this a comedy or a tragedy? Most certainly, it is not fun!
I’m so sorry to say that no one take even phone calls or live chat keep me for more than 15 mints on hold with lovely voice messages and music even in calling from overseas As I know when they keep number for overseas callers it’s mean a priority as many require urgent service of possible loss of cards or stolen cards,,,,,.ext. but I’m so sorry to say the call center service was not able to even respond same the live chat just keeping messages all are busy. Keep 15 mints no one responding too. ????
The app filters you out based on the nationality you hold, and refuses to open your account if you’re a third world country national. HIGHLY NOT RECOMMENDED.
Dear All The screen alignment should be adjusted with the iphone 15 pro max , the functions is mot touchable!!!
The application is not optimized for iPhone plus. The bank should look into this on an urgent basis.
Chart
|
Category
|
Rank
|
---|---|---|
Top Free
|
|
23
|
Top Free
|
|
143
|
Top Free
|
|
200
|
Top Free
|
|
308
|
Top Free
|
|
356
|
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