With the RSA Authenticator app, you can use either OTP credentials or additional cloud based MFA for authentication:
• SecurID software OTP Credential generate one-time passwords that provide more reliable security than reusable passwords.
• Approve (push notifications) prompts you to authenticate by tapping a button on your registered device.
• Biometrics methods allow you to authenticate with the biometrics available on your device.
Simple, fast, and all within the same app!
iOS users:
• For security reason, the RSA Authenticator app does not function on devices that are rooted or jailbroken.
• QR code method allows you to authenticate by scanning a QR code provided by the authentication interface.
macOS users:
• Please contact your help desk Administrator to provision the software token for you to import in the Authenticator app.
Note: Your company must be an RSA customer to use this app. Please contact your Help Desk Administrator if you did not receive the information required to register your device.
The RSA Authenticator app is an update to the existing SecurID 4.X app and a replacement for SecurID Authenticate 3.9.x app.
Please refer to the “What’s New” section on macOS and iOS App Store for further details.
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User Rating
2.89 out of 5
18 ratings
in Australia
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Ratings History
Reviews
Terrible Icon
What a awful looking app icon. Surely you can throw a couple of dollars at someone to create a better looking icon? I mean you can do this for free by downloading a free icon. It's really not hard. Terrible brand and makes you look cheap.
Terrible rebranding
I agree with the other reviews about the awful "rebranding". The new app icon is ugly as sin. Surely you can find someone with even a smidgen of graphic design ability to do better?
Works fine but terrible rebrand
App has always worked fine, as I need to use this with work to log into my computer.
However, the new rebranded app icon design is terrible. I hope this review is read by the branding dev team as the new icon is extremely cheap looking. The previous version was much more polished and could have just had the text changed. The green tick emoji looks like it was added by a pre-schooler.
Honestly, if I was looking for a RSA app I would scroll passed this one as it makes me feel like it’s an unsecure app designed to steal my data.
New App Icon is a regression
The new app icon looks like it has been designed by a 3 year old in MS paint.
Does not work on iPhone 15 Pro with iOS 17.0.2
Caution - Does not work on iPhone 15 Pro with iOS 17.0.2. The error on start is
Error occurred
Error initializing authenticator app. Please try again later or Contact your IT support.
Cannot import
This version 4.3.2 seems unable to import tokens. Please sort it out. My existing token stayed in place with the app upgrade but new ones cannot import.
Thanks
Timer not clock minute rollover
The time to reset pin really shouldn’t be linked to the minute rollover on the clock and should be a 60 second countdown. If a new code is requested because the timer is about to run out it should reset the timer not just change the code
Works
Please make an apple watch version.
FaceID?
Could we have an update on when FaceID will be supported? Half the time I mis-type my PIN in a rush and have to go through the whole login process again. Stressful on a 30s timer ya know?
Device not secure
Despite never having been jailbroken or changed from original firmware, I’m still getting a device not compliant.
It doesn’t work. Restoring the phone didn’t help.