The Samsung Family Hub app now works only on Family Hub refrigerators with TIZEN Software Version 4.0 and earlier.
For Samsung Family Hub refrigerators that operate on TIZEN 6.0 Software version and later, the Family Hub app will no longer be supported. Please download and use the SmartThings app instead.
- Features like uploading pictures and videos can be accessed via the Family Hub device card
- Food-related features like View Inside, Recipe Recommendation, Meal Planner, Shopping List and Food List can be accessed via the SmartThings Cooking Service
The Software version can be found on your Family Hub in Settings > About Family Hub> Software version > TIZEN 6.0.
The following permissions are required for the app to work. For optional permissions, the default functionality of the service is turned on, but not allowed.
[Required Access Permission]
- Contacts: Registered Samsung Account information will be used to provide services that require account linking
[Optional Access Permission]
- Microphone: Needed to record voice for Memo and Whiteboard
- Storage: Required to provide cloud-connected features for sharing photos and videos
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User Rating
4.75 out of 5
4 ratings
in Ireland
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Ratings History
Reviews
Worst app on the App Store ... doesn’t even deserve 1 star
This app never works. So frustrating.
It worked once for me in all the time I have had it. This is really bad since it limits what you can do with your fridge, in terms of uploading photos, etc. Essentially rendering some of the fridges functionality unusable.
Which is a disgrace considering the price of the fridge... obviously no investment in the app/software.
Get your act together Samsung!
Disappointed
Slow, apps offered not updated for country of user.seems that the app version is not reflection on latest Samsung system update on appliance!
Bad application
Phone verification is not working (this is global problem). No text is send to my phone, I’m unable to continue.
Application in rubbish.
It doesn’t work
I downloaded the app but 80% the app doesn’t even launch. When it launches, when trying to signing in the app closes suddenly.