Santander Cycles is the self-service, bike-sharing scheme for short journeys in inner London.
The official Santander Cycles app from Transport for London is the only app to send bike release codes straight to your smartphone. So you can skip past the docking station terminal and get on your bike quicker.
Simply register with your bank card, and use the app to ‘Hire now’ from a nearby docking station. Follow the instructions to get your bike release code. Tap the code into the docking point and you’re good to go!
You can also:
• See up-to-the-minute information about which docking stations have bikes and spaces available
• Plan a journey with an easy to follow map
• Receive notifications – for example, summarising the cost at the end of your hire
• View your recent journeys and charges
• Save your favourite docking stations
• Become a London Rider - complete challenges and hire cycles to earn entries into a weekly prize draw!
Each bike release code is valid for 10 minutes at your chosen docking station.
Please note the app doesn’t reserve bikes. If there are no bikes available at the docking station, don’t worry. Use the app to find a nearby docking station with bikes, and get another bike release code to use there. You won’t be charged until you use the release code.
You must be 18 or over to hire a bike, and 14 or over to ride one. For full Santander Cycles terms and conditions, see tfl.gov.uk/santandercycles
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User Rating
3.96 out of 5
52 ratings
in Switzerland
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Ratings History
Reviews
Abysmal service
The bikes are fine. Both app and website are however horrendous.
I was never able to enter my payment method into the app, even after trying an impossible number of combinations/switching cards/deleting and downloading again. That meant the app was basically useless.
After logging out I am now unable to login again, even though I am logged into the website.
And I am also unable to insert my payment method into the website, whichever card I try, so I simply cannot purchase a subscription.
Terrible terrible service !!!!
Foreign Credit Cards Dont work?
I have been trying to set up my account with a non UK credit card (Swiss) and it does not work. Can you help please?
Phone number
Hello, I wrote the wrong Number. How can I Change it?
So shockingly bad
Every key stroke makes the app freeze for 3 seconds. What
Mr
Excellent, inexpensive and practical facility.
Crashes all the time
This app is so slow it’s barely useful.
Impossible to create an account in the app… Crashing.
French are doing better in Paris with velib’