Selfridges

I have an issue for more than 1 month but unfortunately their customer service is the worst, you can order from other applications with good customer service to be in the safe side

the app itself is very bad and sllllooowwww and close all the time and sometimes i put products in my cart and suddenly disappear 🫠!

The app too slow

لما اسجل دخول، يوقف عند اعدادات التنبيهات وماعاد يفتح معي. كان يشتغل تمام قبل الان لكن ما اعرف ليش كذا واذا كانت المشكلة عندي انا فقط.

The application logs out, and I cannot add a specific color of lipstick, and it deletes what is in the shopping cart And it's very slow

What’s wrong with the app? It used to work great for years even when it used to lag during the payment process! Now if there’s choices (colors/sizes) of a product, it will the change once you view your cart! If you choose red lipstick, it will apply as if you chose orange instead! And it’s not modifiable! Please fix it!

I couldn’t reach my wishlist neither my account, when I signed in it just keeps asking me about my details. The application doesn’t recognize users!

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التطبيق مايفتح معي 😕

The app server is too slow and bad, I love Selfridges but I can’t stand how bad the app is. Please work on it