Selfridges

App in iPhone 11 pro max doesn’t work.

Me encanta!!

Imposible pagar x actusluzación página 🤦🏻‍♀️

Hi, personally really can’t use the app, trying to add in basket but waiting time for each button pressed so long, eventually appeared an message that “an error has occurred”. I should’ve still use the browser…

Trying to scroll loads to a certain point and then freezes. Have to come out of page and start again

Have been using this app for years. Experiencing a current issue whereby added items added to the shopping bag disappear as soon as I click on “Bag”. Very frustrating and means I am unable to make purchases.

iPad mini not compatible version. Slow downloads of items. Often glitches present. Using the app feels like the first app technology. Tragic.

I love Selfridges, this is some constructive feedback. The app is very slow, very glitchy and not very intuitive. I would love for Selfridges to invest some time and money into the developers of this app to make it more of a snappy easy interface to use. Lots of loading and bugs. Removing things from a wish list takes forever, and there’s a limited number of items you can have on a wish list. Again, love Selfridges, the app just needs a polish

Very bad app and worse costumer service that will do anything but help. Still did not receive my refund on my first order that I canceled 14 days ago. And today I was supposed to get another order delivered and I still did not receive it yet. I spoke to costumer service online and on the phone both claiming different situation and giving different info. Feels like they do not know what they are doing. I was treated with unprofessionalism , first guy tells me that he can’t do anything to help and hang up and the second said that you will receive it max by tomorrow. Then I spoke to costumer service live chat, he answered me with : sorry sir, it’s gonna come in 2 days and if you’re not happy we can issue a full refund. out of anger I call costumer service again and after arguing for minutes , this new team member said: who said that ? This is. Not true , let me check it and I’ll send you the details by email , it’s been an hour and I still didn’t get any update. I specifically made the order to be delivered on this specific day and I made the order online to save time. The order did get on time and my time was not saved , I could just went and have got it by myself as simple as that.

There sadly appears to not be a lot of products for the perimenopause and menopause on sale.