About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app.
USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS
Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.
Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations
SHOP APP
Let customers contact you from the Shop app.
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FEEDBACK & SUPPORT
For 24/7 support visit the Shopify Help Center: help.shopify.com
Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.
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User Rating
4.87 out of 5
167 ratings
in Colombia
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Reviews
Increíble app
¡Shopify Inbox es increíble! Le doy 5 estrellas de 5. Me encanta que se puedan enviar productos directamente en el chat, ver el carrito de compras del cliente, enviar descuentos y tener acceso a la información y acciones del usuario en la tienda. Además, es muy fácil de usar. ¡Una herramienta imprescindible para mejorar la experiencia de compra en línea!
Doesn’t work
It never works, I have to kill the app several time to be able to read and responde to messages.
Take care, I am computer engineer
We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients. At first I began with shopify by their excellent costumers and service. Until that the issues we’re showing. If you have a problem with an App, they said it is third party, apologies we will be sending emails to them for that. If they take your money from your credit card, and they had a mistake with their app for software issues, we waste money. I used Kit app, and they spent all my credit card credit, usd$ 10000.00 the answer of Shopify, it is third party apps, which it is with them. My question is that I used Shopify recommendations. I never agreed with them. So one year ago my money is almost wasted. Last app that used Whatsapp Chat + Abandoned Cart in this case was only usd $4.99, download and delete this app in less than 24 hours. And same thing: “designed by a developer external to Shopify”. Ask myself , What are the rules and politics TO Shopify and Facebook, y other companies that dont solve ours problems
Muy efectivo
Es una excelente app para llevar la evolución del ecommerce en Shopify.