Shopify Inbox

Live chat for your business

Published by: Shopify
Downloads
Revenue

Description

About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app.
USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS

Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.
Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations

SHOP APP
Let customers contact you from the Shop app.
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FEEDBACK & SUPPORT
For 24/7 support visit the Shopify Help Center: help.shopify.com

Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.
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Screenshots

Shopify Inbox FAQ

  • Is Shopify Inbox free?

    Yes, Shopify Inbox is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Shopify Inbox legit?

    🤔 The Shopify Inbox app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

    Thanks for the vote

  • How much does Shopify Inbox cost?

    Shopify Inbox is free.

  • What is Shopify Inbox revenue?

    To get estimated revenue of Shopify Inbox app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.75 out of 5

2,182 ratings in United Kingdom

5 star
1,860
4 star
136
3 star
74
2 star
19
1 star
51
Ratings History

Shopify Inbox Reviews

Review

Vinke2002 on

United Kingdom

This Ap has stopped working

Great Feature

Active Originals on

United Kingdom

Fantastic app that compliments my Shopify system

A VERY GOOD APP…!!!

Pow Wow Team on

United Kingdom

Shopify Inbox stands out as one of the best apps for my website! Placing its icon on the right side instantly enhances my site's appearance, giving it a sleek and clean look which I like. The customization options are fantastic, allowing me to organize things just the way I want in terms of icon but also in terms of messages, quick replies and customised customer chat. This not only makes me happy but also assures me that it'll elevate my customer service to excellence. With this tool, I'm confident that the service I provide will bring joy to my customers!

I never have the messages on Shopify inbox Only able to read them on my actual emails

imfedupofthisshit on

United Kingdom

I never have messaged on shopify inbox they all go to my google email

Where has the multi store update gone?

Awais Ali K on

United Kingdom

Frustrating when you have multiple stores, they updated it recently, then they pulled the update! Can you hurry up and release this feature. It’s probably your most requested, and wouldn’t be that hard to program into the app…

Can’t switch between stores

<3 Fruit Ninja on

United Kingdom

As others have said not being able to switch between stores makes the App a nightmare having to log in and out between stores is ridiculous.

Missing important feature

prodamere on

United Kingdom

App is great except there’s no option to add multiple Shopify stores meaning I can only use my phone to reply to messages from one store.

Can only link one store

bardfish on

United Kingdom

Only being able to link one store to the app is ridiculous. We were told this was being resolved months ago, please can you hurry up and fix so all account stored can be linked.

Can’t switch account

Reevesxu on

United Kingdom

The inability to switch account like the actual Shopify app made this a 4 instead of 5

Clean

Coolguy9090 on

United Kingdom

Design

Store Rankings

Ranking History
Category Rankings
Chart
Category
Rank
Top Free
86
Top Free
101
Top Free
109
Top Free
125
Top Free
128

Keywords

Shopify Inbox Installs

Last 30 days

Shopify Inbox Revenue

Last 30 days

Shopify Inbox Revenue and Downloads

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