Shopify Inbox

Published by: Shopify

Description

About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app.
USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS

Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.
Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations

SHOP APP
Let customers contact you from the Shop app.
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FEEDBACK & SUPPORT
For 24/7 support visit the Shopify Help Center: help.shopify.com

Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.
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Screenshots

Shopify Inbox FAQ

  • Is Shopify Inbox free?

    Yes, Shopify Inbox is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Shopify Inbox legit?

    ⚠️ Warning: Multiple users of Shopify Inbox have mentioned scam or fraud. Investigate thoroughly before using this app.

    Thanks for the vote

  • How much does Shopify Inbox cost?

    Shopify Inbox is free.

  • What is Shopify Inbox revenue?

    To get estimated revenue of Shopify Inbox app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.78 out of 5

440 ratings in Netherlands

5 star
385
4 star
32
3 star
13
2 star
2
1 star
8
Ratings History

Shopify Inbox Reviews

Spam mails

nancy198138 on

Netherlands

Te veel ongewenste emails van mensen die niks willen kopen! Met de zelfde tekst in het Nederlands en Engels!

Absolutely helps customers communicate

Natural Media Experts on

Netherlands

Just be warned that if you are a small company it becomes one more channel of communication to manage and the expectations of a quick reply. I can quickly become overwhelming if you are a one person business.

Top

Priemus Diagnosesoftware on

Netherlands

Works for me…👍🏼

Impossible to manage multi stores from this inbox

Henry Bruinsma on

Netherlands

We have 5 stores. How to connect those all at ones? Please file a request for building it. We as users have been asking for 5 years now. 🥱

Top

Photronic on

Netherlands

Al veel plezier van gehad! De klant kun je direct antwoord geven, wat als prettig wordt ervaren👌🏼

Does not work with multiple shops

Platiumuser2009 on

Netherlands

2023: still not fixed. Second review 2022 : still not fixed First review in 2021 If you have multiple stores, this app is useless as you cannot switch between them, and you only receive notifications of the the one you are logged into. I have 4 stores and miss continuously messages of my other 3 stores. I did not expect such lame follow up by shopify on such an important feature comment I made numerous times.

Shopify inbox

Piet oo on

Netherlands

Erg handig, direct of indirect chatten/mailen met je klanten. Zo blijf je in goed contact!

Not stable and internal chat not handy

MJ Huitema on

Netherlands

Crashes all the time. And when chatting with a customer you can not add a chat with colleague on message level.

Horrible app

adgoy9 on

Netherlands

Horrible app

Doesn’t work properly

walkinfridge on

Netherlands

Since last update old chats cannot be removed. Everytime when i try to remove them on my iphone xs the chats disappear. But come back after a second. Very annoying!

Store Rankings

Ranking History
Category Rankings
Chart
Category
Rank
Top Free
201
Top Free
234
Top Free
241
Top Free
270
Top Free
293

Keywords

Shopify Inbox Competitors

Shopify Inbox Installs

Last 30 days

Shopify Inbox Revenue

Last 30 days

Shopify Inbox Revenue and Downloads

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