Jean Robinson
It is a great website
Shopify Inbox
Live chat for your business
#1 Keyword Rankings
Today
Top 10 Rankings
Today
Top 30 Rankings
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Top 100 Rankings
Today
Description
About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app.
USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS
Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.
Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations
SHOP APP
Let customers contact you from the Shop app.
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FEEDBACK & SUPPORT
For 24/7 support visit the Shopify Help Center: help.shopify.com
Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.
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Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app.
USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS
Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.
Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and the Shop app
• Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations
SHOP APP
Let customers contact you from the Shop app.
-----------
FEEDBACK & SUPPORT
For 24/7 support visit the Shopify Help Center: help.shopify.com
Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.
Screenshots
User Rating
4.76 out of 5
293 ratings in South Africa
5 star
252
4 star
22
3 star
14
2 star
1
1 star
4
Ratings History
Reviews
Great!
Great chat app for teams, since customer info has been added. It would be amazing to have a “customer care” email address integrate too. What’s app business account too. But definitely the best Online chat, Facebook and Instagram messaging from all that I’ve used. Thanks Shopify team.
Service
Quick & Efficient
Delay
When client sent message it’s comes instantly my my respond to website always delayed for seconds to minutes. Both sides should be instant
Absolutely Awesome App
This app really adds value. Not many apps can boast an instant value adding experience. A definite must have.
thank you PM
really makes customer support faaaaaaaaaaar easier! thank you to the product manager ♥️
Excellent App
This app is amazing, it allows me to interact with the clients while they are on my website and help to convert to sales. Love it
Just incredible.
Guys i really do love you guys. The app chat friggen rocks. I get to chat to come customers live and 90% of the time ends in a sale. Customers love live engagement and they feel connected to my store and brand. My only advice for a tweak is that you allow for better notifications or pop up message on my phone. There is about 30 seconds to a minute they one has to chat to a client before they leave the chat. This is critical for a success of a sale. Apart from that, this app is brilliant
Maybe it’s just me, but
I don’t get notifications until client has left. Also when we get asked to reply by email it would be useful to be able to copy and paste the email address. My memory and spelling is not always great and is so time consuming to write it down! Copy and paste saves time and eliminates mistakes. I have found useful and definitely think we are making more sale with an easy option to chat with us. Also how do I get rid of the please update my order option for clients. As they send from an incorrect page and also get annoyed to put more details in. Thank you
Message replies not sending
Most messages don’t send, so it seems to customers that we are not responding at all, or responding only partially.
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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Top Free
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117
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Top Free
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155
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Top Free
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199
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Top Free
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201
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Top Free
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210
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Keywords
Revenue and Downloads
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App Info
- Category
- Business
- Publisher
- Shopify Inc.
- Languages
- English
- Recent version
- 8.22.1 (2 weeks ago )
- Released on
- Jun 26, 2018 (6 years ago )
- Also available in
- United States, United Kingdom, Canada, Australia, Germany, Italy, France, Mexico, India, Spain, China, Netherlands, South Africa, New Zealand, Brazil, Chile, Turkey, Pakistan, Switzerland, Denmark, United Arab Emirates, Colombia, Portugal, Sweden, Belgium, Hong Kong, Singapore, Japan, Ireland, Philippines, Norway, Romania, Egypt, Malaysia, Austria, Israel, Saudi Arabia, Vietnam, Greece, Thailand, Peru, Taiwan, Nigeria, Ukraine, Poland, Czechia, Finland, Kuwait, Dominican Republic, Hungary, Argentina, South Korea, Lebanon, Indonesia, Russia, Ecuador, Azerbaijan, Algeria, Kazakhstan, Belarus
- Last updated
- 4 weeks ago