Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and help you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery — and the ability to sell from other locations — you can reach more customers and give them seamless shopping experiences.
Learn why retailers using Shopify grow revenue by 30% year over year by unifying online and in-store sales.
CHECKOUT’S BEST FRIEND
• Take your smartphone or tablet to your customer—and sell anywhere in-store.
• Automatically apply the correct sales tax at checkout based on your store’s location.
• Collect customer contacts with SMS and email receipts.
• Customize printed receipts with your website URL, store hours, promotions, or store policies.
• Save carts and retrieve them later to continue serving other customers quickly.
• Create discounts and promo codes that span your ecommerce and retail business.
• Scan product barcode labels with the camera on your phone or tablet.
• Identify store staff that helped with a sale to keep track of performance.
• Integrate barcode scanners, cash drawers, receipt printers, and more.
MAKE THE SALE EVERY TIME—FROM ONLINE TO CHECKOUT LINE
• Email carts to customers to remind them of their in-store favorites so they can buy online.
• Track all pickup orders from your online store and notify customers when they’re ready.
• Sell inventory available at other locations and automatically calculate the right shipping rates at checkout.
TURN ONE-TIME CUSTOMERS INTO LIFETIME FANS
• Easily exchange and return items purchased online or at other locations.
• Create fully-synced customer profiles so staff can give every customer a personal shopping experience with quick access to notes, lifetime spend, and order history.
• Add loyalty apps to your POS to reward customers for shopping with you, both in-store and online.
• Create personalized marketing campaigns via email and social media in your Shopify admin.
STREAMLINE OPERATIONS
• Manage one product catalogue and sync inventory so it’s available for online and in-person selling.
• Create staff login PINs to secure access and track activity.
• Use customizable role-based permissions to give staff the right level of access.
• Make informed decisions with insights on your store’s daily sales performance.
• Track payments to hold staff accountable for transactions by payment types and cash handled.
• Adapt to growing trends in your business with unified analytics that blend in-store and online sales in your Shopify admin
• Generate purchase orders and transfer stock based on inventory forecasts and performance.
"It’s impossible to think of retail as separate. You have to be able to bring the physical into the digital, and the digital into the physical...this idea of unified retail is the future.”
Juliana Di Simone, Tokyobike
Questions?
We'd love to learn more about your business and how we can help.
https://help.shopify.com/
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User Rating
4.08 out of 5
595 ratings
in Australia
5 star
405
4 star
45
3 star
31
2 star
17
1 star
97
Ratings History
Reviews
It used to be better
We got Shopify POS to use at Trade shows and it was great. We signed up to a plan that allowed us to enter customer addresses and charge for shipping. The change in Shopify plans means we now need to spend $2.3K a month to get the features in our old plan. With out being able to add address the POS app is almost useless at trade shows.
We also found that we could email the cart to a customer as a quote. We were using this feature regularly. In a recent update this feature was removed, making the POS app totally useless now for small businesses.
Removing the price override functionality
Why was this removed, it was such a useful tool. Now we must use the calculator manually and deduct which just takes twice as long, i do not understand why it was removed. To make way? To make way for what. Ridiculous update with low IQ developers and design.
Printer Bug
Since 8.16.2 my docket printers no longer print from any other software or devices. The POS app is trying to be helpful and auto detect printers, but it locks them out for other users. Very frustrating for my cafe which has had no dockets for a week!
Updated tracking WTD/MTD
The latest updates took away the drop-down option on POS to track ‘yesterday’, ‘week to date’, ‘month to date’ statistics and its near impossible to react to trade now!
Updates are Frustrating
The latest update is costing my business money!!!!!
As a subscriber of 2 locations per month this is not acceptable!
Whilst it may a good idea to add the Customer Name or phone number in prior to adding shipping address, this may be ok if the items are being delivered to the customer address, this is not ok in our situation as a florist. 99.9% of our customers have their order delivered to someone other than themselves. I had called support and they have told me that I should use a dummy customer name. The problem is at the point when we enter the dummy customer name (which is each of our store’s name) we need to wait for at least 45 sec before the system picks up the name and then prepopulates with the details. Then we have to delete the details prepopulated and add in the correct recipient and their address.
Our actual customers do not have time for us to “wait” each time and therefore, we have been forced to go back to hand writing the order on a form (going back to what we used to do prior to POS) and then go through the process of adding the sale and delivery information after we have finished with our customer. This is all double handling and we are having to spend more money on wages!
Your system is not very obliging for the amount of money we are already spending. We are coming up to Mother’s Day where we have many orders to upload over a period of at least 2 weeks. We cannot afford to have out staff handwriting the order and then spending more time entering the order into the system - we have gone backwards!!!
Would love someone to contact me to discuss and have this fixed before the end of the month!! Maria - 07 47716767 (Malpara Florist)
Wisepad 3 and your updates have made it worse!!
Ever since the new update my wisepad3 will no longer accept automatic touch and go payments. I have to now manually enter cards. It's very annoying!
Plus not only that, for it to actually connect. I have to turn my phone off, then the wisepad on, then turn my phone back on for it to connect.
Otherwise it has so many issues. I see a lot of people complaining about the exact same thing, so please focus on that before adding more features.
Low grade POS riding on coat tails
What integration?
Outside of the US this is a useless app!
WisePad3 is the most useless thing
WisePad3 in Australia is the most useless device ever. I wish I never switched from Square but I have to deal with it now. We spend 20 mins per day trying to connect the device. I have 3 of them and Shopify has sent me a replacement one for one of them. Nothing has changed. If you want to pay your staff $30 per hour to connect this device every day, go for it.
Update causing issues
I have just updated and since then my pos keeps locking up, needing to lodged in, won’t log in, and prints 3x receipts every time. I have done the adjustment’s suggested but we are still having issues
Won’t save PIN
Can’t get past the set PIN page. Won’t save, so can’t use the app at all.
