SquareTrade

Please do not waste your money on this company, they attempt everything in their power not to make up outs, just like every insurance these guys will do everything not to loose money.

I’ve have file a claim in December and reach out again in January and still no answer from my case. Very disappointed knowing I paid full amont for the warranty and still can’t get satisfaction

It should be easy to file a claim and yet, I wonder if they make it difficult so you just give up? I spent over 30 minutes trying to upload a photo of a stain on our couch, and the app just kept thinking every time I tried to upload a photo. I then went to the help button, and that was also a poor use of my time. They can’t help you there. This app is poorly designed and just doesn’t work. I am surprised Nebraska Furniture Mart uses this company.

There are a lot of small annoyances that have made dislike this app within 10 minutes of using it. The help bot doesn’t direct you to pages, just tells you to go there. The app disconnects after 3 minutes of completing a field or sending a message. (I.e. if you don’t have everything ready, you’ll have to restart if you have to find something) Typing doesn’t count, you have to actually leave the field before it resets your time. YOU CANT SEE THE TIME REMAINING, but you’ll just have to risk it. When filing a claim you still have to select the SN, what category the item is, the sub category. Even though the products are registered and recognized when I look at my plan.

Allstate is the insurance that's partnered with Walmart and I usually get my tvs, Apple products and anything over $100 protected. Little cost but gives me peace of mind In the long run. They have a list for you to do in order to get your item warrantied and once it's complete, they give you a Walmart gift card. I prefer to get the same item shipped to me but gift card is useful in case the item is discounted or something . I recommend square trade and the app easily tracks all your "insured" items in one app

I use SquareTrade for all my devices. Fortunately, I haven’t had to file a claim. But their app is absolutely terrible. Get a couple new phones and see how impossible it is to delete the old devices and add the new ones-upload the receipts. You would think that in 2022, someone could develop an app that actually had working functions.

I have a plan with them and they still won’t fix my iPad screen totally b.s! and every time I call customer service they told me that they going to send me an email with the info to send in my device (It’s been a month an 1 week now). ZerO stars for SquareTrade!

I was trying to access to the my account and after I entered my email and password, I was requested a code which was supposed to be sent to my email account. Well, after waiting for 30 minutes, I don’t have email with code, I can’t access to my account even from the browser. You need to work on authentication and make sure that it’s done right and tested.

I send my omen gaming laptop in for repairs it for at the repair center on July 1, 2021. A couple days go by and I never received a email or update regarding my laptop I had to reach out my self and find out what was going on. I got in contact with a employee and they told me that they ordered the “Part that they needed to fix it” and it was going to arrive the 14th and be repaired the 15th. After that I got another email saying that they ordered another part and that it was going to be fixed the 22nd of July 🤦🏽‍♂️. These people are a joke ! If you have a Hp laptop I recommend getting a warranty with HP at least they know what there doing with it and even if they can’t fix it they’ll let you know and send you a brand new laptop, a even better laptop or just refund your money back. Again people please don’t ever buy a warranty with these people not to mention…. They said in the begging that a repair only takes 2-5 days tops. It’s going on 3 weeks for me. The people who’s in charge of “ Repairing laptop obviously doesn’t know how to fix a laptop. Never again!

Dont bother. They wont do anything to help you. They will try to force you to make an account to file a claim then sell your information. Then they will tell you to f off and contact the manufacturer. Worthless.