General
Even after you saying favourites were fixed and updating the app,they still aren’t there?
TfWM- Powered by Swift
Published by: West Midlands Combined Authority
Description
Get everything you need to travel around the West Midlands with ease, when you download the TfWM app (Formerly Swift App). View departure times for bus, train and tram, find your nearest mode of transport, manage your Swift account, find and buy transport tickets on the go, plan a journey, and book car hire quickly and simply.
Please note: If you have an older device you may experience some slower loading times.
For Swift customers, account switching is not available yet within the app.
Purchases made for any child linked accounts will not be valid in the app. For now, please continue to buy those products and manage your account online.
If you would like to set up a child account, you can still do this online.
Features:
• Instantly find and buy transport tickets for your West Midlands travel
• No need to visit a travel shop or go to a Swift Kiosk, top-up your Swift card on the go
• Payment made simple, pay for tickets using Debit/Credit card
• Collect your products on your Swift card using the Swift Collector
• Use our handy locator map to find your nearest mode of West Midlands transport
• Keep up to date with the latest departure times for bus, train and tram
· Add all modes of transport as favourites (bus stop, tram stop, train station, cycle bay, car hire, car club)
· Manage your favourites by renaming them or removing them from your favourite list
· Quick access to departure information from your homepage • Explore our new transport services and book car club, hire a car or a bike
• Easily plan a journey and find the best route to get you to your destination quickly
• Know everything about your ticket including when you need to collect and when your ticket will expire
• View your latest Swift card balance and never get caught out with negative funds
We all lead busy lives and want life to be as simple as possible. So why shouldn’t travel be just as simple? The TfWM app makes this possible, combining all your West Midlands transport needs in one place, at the touch of a button. Whether it’s checking a train, bus or tram time, locating the nearest bus stop or train station, topping up your Swift card or planning a journey, this app can make West Midlands travel easy.
There’s no need to sit in front of a laptop or go to a shop to manage your travel needs. You can buy transport tickets in advance or just before you travel. Jump on the bus and plan a journey whilst you’re travelling. You can check your next connecting transport service to see if there are any delays. Quickly find an alternative route for when there is a traffic jam or road incident. Beat the rush by knowing when your next bus is arriving. Your Swift account, your tickets, your departure times and your transport service locator all on your phone in one smart app.
The TfWM – Powered by Swift app is the smart way to travel around the West Midlands. Use your app for Birmingham travel, Coventry, Wolverhampton, Dudley, Sandwell, Walsall and Solihull. You can also use it to locate many transport services including, National Express bus, West Midlands Trains and West Midlands Metro.
If you’re new to Swift, you can use the app to create an account. Find and buy the transport ticket you need for your journey, whether it be for Birmingham travel, Coventry travel, a Monthly ntrain or Monthly regional travelcard. You can then use your phone to collect your transport ticket on your Swift card and start travelling. It’s as simple as that.
https://www.tfwm.org.uk/swift-and-tickets/
A card production time applies to new customers. New customers will need to wait 7 days to receive their Swift card before they can start travelling.
NFC is required to use the Swift Collector feature within the app. You will need to have an Apple iPhone 7 or later with iOS 13.
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Please note: If you have an older device you may experience some slower loading times.
For Swift customers, account switching is not available yet within the app.
Purchases made for any child linked accounts will not be valid in the app. For now, please continue to buy those products and manage your account online.
If you would like to set up a child account, you can still do this online.
Features:
• Instantly find and buy transport tickets for your West Midlands travel
• No need to visit a travel shop or go to a Swift Kiosk, top-up your Swift card on the go
• Payment made simple, pay for tickets using Debit/Credit card
• Collect your products on your Swift card using the Swift Collector
• Use our handy locator map to find your nearest mode of West Midlands transport
• Keep up to date with the latest departure times for bus, train and tram
· Add all modes of transport as favourites (bus stop, tram stop, train station, cycle bay, car hire, car club)
· Manage your favourites by renaming them or removing them from your favourite list
· Quick access to departure information from your homepage • Explore our new transport services and book car club, hire a car or a bike
• Easily plan a journey and find the best route to get you to your destination quickly
• Know everything about your ticket including when you need to collect and when your ticket will expire
• View your latest Swift card balance and never get caught out with negative funds
We all lead busy lives and want life to be as simple as possible. So why shouldn’t travel be just as simple? The TfWM app makes this possible, combining all your West Midlands transport needs in one place, at the touch of a button. Whether it’s checking a train, bus or tram time, locating the nearest bus stop or train station, topping up your Swift card or planning a journey, this app can make West Midlands travel easy.
There’s no need to sit in front of a laptop or go to a shop to manage your travel needs. You can buy transport tickets in advance or just before you travel. Jump on the bus and plan a journey whilst you’re travelling. You can check your next connecting transport service to see if there are any delays. Quickly find an alternative route for when there is a traffic jam or road incident. Beat the rush by knowing when your next bus is arriving. Your Swift account, your tickets, your departure times and your transport service locator all on your phone in one smart app.
The TfWM – Powered by Swift app is the smart way to travel around the West Midlands. Use your app for Birmingham travel, Coventry, Wolverhampton, Dudley, Sandwell, Walsall and Solihull. You can also use it to locate many transport services including, National Express bus, West Midlands Trains and West Midlands Metro.
If you’re new to Swift, you can use the app to create an account. Find and buy the transport ticket you need for your journey, whether it be for Birmingham travel, Coventry travel, a Monthly ntrain or Monthly regional travelcard. You can then use your phone to collect your transport ticket on your Swift card and start travelling. It’s as simple as that.
https://www.tfwm.org.uk/swift-and-tickets/
A card production time applies to new customers. New customers will need to wait 7 days to receive their Swift card before they can start travelling.
NFC is required to use the Swift Collector feature within the app. You will need to have an Apple iPhone 7 or later with iOS 13.
Screenshots
User Rating
1.36 out of 5
138 ratings in United Kingdom
5 star
8
4 star
1
3 star
4
2 star
6
1 star
119
Ratings History
TfWM Installs
Last 30 daysTfWM Revenue
Last 30 daysTfWM Reviews
Useless
Since the update this week, the app will not hold the favourites - every time I close the app and reopen they have all disappeared despite re adding them several times now. They only hold while the app is open
Awful, truly awful
Paid for a £8 weekly pass and then loaded it onto the card from my iPhone. Card said it was successful then when my Son got on Bus he was refused as the card did not work. You will need to use a Payzone store & avoid this app, I’m still £8 out of pocket
Easy & convenient, NOT!
If you’re going to flaunt your app as easy and convenient, try making it easy and convenient! Having to go into phone settings and reduce text size to its absolute minimum every time I want to buy a pass because otherwise the final pay now button doesn’t appear on screen and can’t be reached by scrolling down isn’t convenient. Having to input my bank card details every time because the app won’t remember them but also won’t allow autofill or Apple Pay isn’t convenient. These are persistent technical issues that should have been sorted by the very first update. All I want to do is quickly purchase a pass when I realise it needs renewing, something this app isn’t designed to facilitate.
Useless app
Randomly stops working! Had to buy a seprate train ticket despite having a swift card!!
Awful awful awful
Absolutely terrible app. Never ever registers my daughter’s swift card so cannot redeem her termly bus pass. I just do not understand how this can be deemed production ready
Just give me the bus times
The app has updated and now refuses to show the times at the bus stop I tap on. That’s the only function I care about. App is useless if it can’t give basic timetable data.
Not working
This app is not working, never working properly. It is very frustrating, and never working.
The pits
EDIT It’s now October and the problems are still there. I can’t purchase a monthly ticket so I’ll have to pay every day, at a considerable increase in price. Why should I bear the brunt of their incompetence? I’m sending a very strong complaint email to the CEO tomorrow. I had trouble loading my card so I phoned the helpline. The poor woman states “it’s not the best system” and just sighed when I asked if she had many complaints about it. Its 08/05/2023 and I’ve been trying to load my card. Neither the app nor the website works. How am I going to go shopping today or get to work tomorrow is anyone’s guess. I can’t even call the helpline as it’s a Bank Holiday and they’re not open. Absolutely useless. It doesn’t even deserve one star.
Awful
Terrible app just does not work on iOS very well at all.
Store Rankings
Ranking History
Category Rankings
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Chart
|
Category
|
Rank
|
|---|---|---|
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Top Free
|
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163
|
Keywords
powered
nxbus mticket
west midlands travel
swift
tfwm
nxwm
west midlands
west midlands bus timetable
swift card
swift app
TfWM Competitors
| Name | Reviews | Recent release | |
|---|---|---|---|
ABC Cars
|
33
|
1 week ago | |
UK Bus Checker
Tickets, travel times and more
|
154
|
1 month ago | |
NX Bus mTicket
|
48
|
2 weeks ago | |
Diamond Bus
Travel on all Diamond services
|
45
|
5 months ago | |
WMR: Train Tickets & Times
Book train tickets. No fees
|
35
|
3 weeks ago | |
Beryl - bike & e-scooter hire
Sustainable urban travel
|
40
|
1 week ago | |
West Midlands Metro
|
23
|
1 year ago | |
WMBus East/West Midlands Buses
View and track local buses.
|
5
|
1 month ago | |
LNR: Train Tickets & Times
Book train tickets. No fees
|
106
|
1 month ago | |
247 Cars West Midlands
|
93
|
3 months ago |
TfWM Revenue and Downloads
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App Info
- Category
- Travel
- Publisher
- West Midlands Combined Authority
- Languages
- English
- Recent version
- 2.11.2 (4 weeks ago )
- Released on
- Jul 19, 2021 (3 years ago )
- Also available in
- United Kingdom, Japan, Nigeria, Pakistan, Italy, South Korea, Kuwait, Kazakhstan, Lebanon, Mexico, Malaysia, Netherlands, Norway, New Zealand, Peru, Philippines, India, Poland, Portugal, Romania, Russia, Saudi Arabia, Sweden, Singapore, Thailand, Turkey, Taiwan, Ukraine, United States, Vietnam, South Africa, Denmark, Argentina, Austria, Australia, Azerbaijan, Belgium, Brazil, Belarus, Canada, Switzerland, Chile, China, Colombia, Czechia, Germany, United Arab Emirates, Dominican Republic, Algeria, Ecuador, Egypt, Spain, Finland, France, Greece, Hong Kong, Hungary, Indonesia, Ireland, Israel
- Last updated
- 4 days ago