Poor Customer Service
Good App and Search Engine. Bad customer service, no real help received when the flight was cancelled but only sending out generic replies. Poor customer experience:/
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🤔 The Bravofly app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
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4.13 out of 5
15 ratings in Croatia
Good App and Search Engine. Bad customer service, no real help received when the flight was cancelled but only sending out generic replies. Poor customer experience:/
They told me it would be a 30€ fee to cancel my flight, so I agreed to that and bought a new ticket expecting a refund from them. 10 days latter they told me they actually can't do what they promissed, and the ticket cancellation (I thought was a done and confirmed deal) ended up costing me 500€. There's a huge difference between 30€ and 500€, and had they informed me properly, I would have kept my original ticket and readjusted my plans a bit as that would've costed just a fraction of 500€.
This is probably the best airplane ticket engine out there.
Great aplication
Add Croatian Airways please
Bravo!
Odlicna stvar
Sto aspettando da un anno e mezzo un rimborso. Dopo essermi sentito dire dall’assistenza PRIMA che avrei dovuto fornire il mio estratto conto per verificare il mancato rimborso, e DOPO avergli mostrato lo screen dell’app che attestava il fatto che il rimborso non fosse stato ancora preso in carico, mi sono sentito dire che avrei ricevuto i soldi in una/due settimane. Sono passati penso due mesi e non ho ricevuto nulla. Truffa?
Cerco di comprare un biglietto per mia madre con la carta d’identità del suo paese di origine dove la scadenza è nell’ 2078 ma l’applicazione non la prende in considerazione, vi dovette aggiornare!!!!
Utilizzo sempre Volagratis per la scelta delle mie vacanze e mi sono sempre trovata bene
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Top Free
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76
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Top Free
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135
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Top Free
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157
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Top Free
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195
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Top Free
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207
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