Zendesk Chat

Chat with customers

Published by: Zendesk
Downloads
Revenue

Description

Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard.
Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app.
Benefits of using the app:
- On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View
- Encourage better agent collaboration on the go with agent-to-agent chats
- Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support
- Manage, monitor, and reply to visitor conversations from anywhere
- Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off
- Improve agent response time and reduce typing time with the shortcuts feature
- See who's online on your website in real-time and engage with new leads on your website
- Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor
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Screenshots

Zendesk Chat FAQ

  • Is Zendesk Chat free?

    Yes, Zendesk Chat is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Zendesk Chat legit?

    ⚠️ The Zendesk Chat app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does Zendesk Chat cost?

    Zendesk Chat is free.

  • What is Zendesk Chat revenue?

    To get estimated revenue of Zendesk Chat app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.43 out of 5

28 ratings in Ukraine

5 star
21
4 star
4
3 star
0
2 star
0
1 star
3
Ratings History

Zendesk Chat Reviews

Програма вибиває

jenya123123 on

Ukraine

Программа начала выбивать при входе, версия ПО 12.4.1. Подскажите в чем может быть причина и как ее исправить.

Не загружается

Impressing user of this app on

Ukraine

Данная программа перестала загружаться для iPad 2, iOS 9.3.5. Пожалуйста, верните такую возможность. Благодарю.

Best

AppleDon.dn.ua on

Ukraine

Best

App needs work.

Mr. CrossFish on

United States

Frequently, it does not make any noise, even though it is online and not paired with anything else, other than Wi-Fi or cellular. Their feedback option is broken, so I cannot let them know about other problems as well.

Don’t get updates

Ninjanighthawk on

United States

We pride ourselves on customer service and your app is terrible at updating our team of missed messages.

Very slow

volkanska on

United States

By far the slowest customer chat app I have ever used. I just have to use it now as our company uses Zendesk as whole package. But i hope app developers can work on this to make it better.

Unmaintained app

POLARISpro489 on

United States

What happened to chat? Zendesk couldn’t care less about improvements to their chat mobile app since they bought zopim

Useless

milehighguy259 on

United States

Every time I get a notification for a chat I click on it and it says the user has left the chat. Sometimes it will show up minutes later after a full app restart. Another job well done Zendesk.

Annoying notifications

Matonly1T on

United States

The app continues to alert you that you're offline outside of business hours and on weekends. Additionally, app won't keep you connected/online.

Unreliable app

JumDarin on

United States

We use this to communicate with ours clients. The app always deletes the previous text when we switch window to another chore . It is frustrating to rewrite and can’t copy client information. Please improve your errors!

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet

Zendesk Chat Competitors

Name
Intercom Conversations
Tidio
Aircall
Cloud phone for Businesses
Zendesk Sell
CRM and Sales Tracker
Gorgias Helpdesk
Tawk.to
Crisp
Chat with your customers
Freshchat
Chat with customers on-the-go
Freshdesk
LiveChat - Support & Sell
Customer service chat

Zendesk Chat Installs

Last 30 days

Zendesk Chat Revenue

Last 30 days

Zendesk Chat Revenue and Downloads

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App Info

Category
Business
Publisher
Zendesk
Languages
Arabic, Bulgarian, Czech, Danish, Dutch, English, Finnish, French, German, Greek (modern), Hebrew (modern), Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Chinese, Spanish, Swedish, Thai, Chinese, Turkish, Ukrainian, Vietnamese
Recent release
1.17.0 (2 months ago )
Released on
Aug 7, 2012 (12 years ago )
Last Updated
2 months ago