Makes support possible from anywhere
Handy app that complements the website very well. Had an issue with the previous update crashing the app on startup, but after reinstalling it has been working fine again.
Zendesk Chat
Chat with customers
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Description
Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard.
Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app.
Benefits of using the app:
- On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View
- Encourage better agent collaboration on the go with agent-to-agent chats
- Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support
- Manage, monitor, and reply to visitor conversations from anywhere
- Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off
- Improve agent response time and reduce typing time with the shortcuts feature
- See who's online on your website in real-time and engage with new leads on your website
- Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor
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Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app.
Benefits of using the app:
- On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View
- Encourage better agent collaboration on the go with agent-to-agent chats
- Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support
- Manage, monitor, and reply to visitor conversations from anywhere
- Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off
- Improve agent response time and reduce typing time with the shortcuts feature
- See who's online on your website in real-time and engage with new leads on your website
- Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor
Screenshots
User Rating
4.41 out of 5
22 ratings in Norway
5 star
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Ratings History
Reviews
Excellent
Really a great tool for servicing clients visiting our website.
Zopim great app and webservivr
Easy install on web server. Easy to use
Glimrende app
Litt ustabil på 3G, ellers helt kanon
Perfekt
Perfekt app som gjør at du er der for kundene selvom selvom du er på farten.
Fantastisk, enkelt verktøy!
Fantastisk App som gir deg mulighet til å yte god kundeservice hvor som helst!
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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498
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Revenue and Downloads
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App Info
- Category
- Business
- Publisher
- Zendesk, Inc.
- Languages
- Malay, Arabic, Indonesian, Dutch, Norwegian Bokmål, Bulgarian, Chinese, Czech, Danish, Finnish, Greek (modern), Hindi, Hungarian, Hebrew (modern), English, Italian, Japanese, German, Korean, French, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- Recent version
- 1.16.0 (2 months ago )
- Released on
- Aug 7, 2012 (11 years ago )
- Also available in
- United States, Turkey, India, United Kingdom, Mexico, Italy, Netherlands, Pakistan, Brazil, Spain, Canada, France, Australia, Colombia, China, Vietnam, Denmark, Saudi Arabia, Germany, Chile, United Arab Emirates, Romania, Nigeria, Thailand, Sweden, Malaysia, Singapore, Belgium, Argentina, Ukraine, Philippines, South Africa, Hong Kong, Russia, Egypt, Indonesia, Switzerland, Norway, Kuwait, Czechia, Ecuador, Portugal, Peru, Poland, Ireland, Taiwan, Israel, Greece, New Zealand, Japan, South Korea, Dominican Republic, Austria, Finland, Hungary, Lebanon, Belarus, Azerbaijan, Algeria, Kazakhstan
- Last updated
- 1 month ago