Zendesk Chat

Chat with customers

Published by: Zendesk
Downloads
Revenue

Description

Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard.
Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app.
Benefits of using the app:
- On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View
- Encourage better agent collaboration on the go with agent-to-agent chats
- Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support
- Manage, monitor, and reply to visitor conversations from anywhere
- Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off
- Improve agent response time and reduce typing time with the shortcuts feature
- See who's online on your website in real-time and engage with new leads on your website
- Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor
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Screenshots

Zendesk Chat FAQ

  • Is Zendesk Chat free?

    Yes, Zendesk Chat is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Zendesk Chat legit?

    🤔 The Zendesk Chat app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

    Thanks for the vote

  • How much does Zendesk Chat cost?

    Zendesk Chat is free.

  • What is Zendesk Chat revenue?

    To get estimated revenue of Zendesk Chat app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.42 out of 5

280 ratings in India

5 star
209
4 star
28
3 star
14
2 star
9
1 star
20
Ratings History

Zendesk Chat Reviews

Buggy app

ravidesai on

India

Lots of bugs are there. Sometimes it's just loading and loading with synchronisation msg for minutes and not showing data.

Keeps crashing on launch

Vatyagee on

India

After recent update it keeps crashing on launch not working anymore

Doesn’t notify me of messages when app is not open

initish on

India

After iOS 13.3 update, the app doesn’t notify me of chat messages left by visitors when the app is closed, works only if it’s in background

Poor App

hru175878 on

India

It takes 50 seconds to see the message received from customer on mobile app. Please fix this app and make user friendly.

Nice App

chnadan on

India

It’s very useful app.

Not satisfied with new update

Vineetagarwal on

India

I don’t exactly remember the sound name but it was very cool and used to be the sound for incoming visitor.

Chat history must be here

MK INDUSCRAFT on

India

Chat history must here otherwise it is nice app. Thanks

Good but can make better

Darshi21 on

India

Needed chat history details also and account settings for admin access

Useless app for IPhone

SaurabhGarg31 on

India

This app is useless for iPhone. It keeps on synchronizing and app doesn't respond well.

Awesome app

topcat674 on

India

Perfect and easy to use

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet

Keywords

Zendesk Chat Competitors

Name
Intercom Conversations
Tidio
Aircall
Cloud phone for Businesses
Zendesk Sell
CRM and Sales Tracker
Gorgias Helpdesk
Tawk.to
Crisp
Chat with your customers
Freshchat
Chat with customers on-the-go
Freshdesk
LiveChat - Support & Sell
Customer service chat

Zendesk Chat Installs

Last 30 days

Zendesk Chat Revenue

Last 30 days

Zendesk Chat Revenue and Downloads

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App Info

Category
Business
Publisher
Zendesk
Languages
Arabic, Bulgarian, Czech, Danish, Dutch, English, Finnish, French, German, Greek (modern), Hebrew (modern), Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Chinese, Spanish, Swedish, Thai, Chinese, Turkish, Ukrainian, Vietnamese
Recent release
1.17.0 (1 month ago )
Released on
Aug 7, 2012 (12 years ago )
Last Updated
1 month ago