ClassPass: Fitness, Spa, Salon

Please don’t use this application for any activity they just post different stuff on the app and in the end they don’t want to refound the money !

Dear Users , Please be careful and think thoroughly before adding ur credit cards information to this app , in the start they advertise of free trials n stuff but once u sign up they don’t let u book classes and start charging you . And main thing is they don’t let you remove ur credit information and keep charging ur credit card .

These scamming lowlifes don’t quit. I canceled the auto-renewal, yet they kept trying to charge my card over and over like vultures. Luckily, my card was temporarily deactivated, or they would’ve robbed me blind. Their customer service is useless, and the whole operation feels like a straight-up scam. Stay far away from these thieves.

I have never subscribed or entered my card information on the app, yet I received a message that 300 Riyals were withdrawn from my account?!!!!!

I pay 300 qtr to access the studio and they don’t accept my payment throw the app be carful this app not professional and not safe

This app is unprofessional and unauthorized. It does not allow users to remove their card details, which means they can charge the card without any reason and without notifying the card owner. When I asked them to remove my card details after paying the membership, they told me there is no option to do that. This raises serious concerns about the security of my money and their intentions

rip off

I downloaded the app from the App Store as an Apple user, and although I entered my card details, the subscription did not appear in my subscriptions on my phone. This makes it impossible for me to manage the subscription or track any payments related to it. When I logged in, I didn't press the "pay" button, and I only entered my card information to access the app. I never received any notification that I would be charged, and, as of now, I got charged for 89$!!! The whole subscription process is unclear, and I’m so disappointed :(

Classpass works fine till you need support. The customer support experience is the worst I have ever seen. You are forced to talk to the bot, which gives you links that don’t work. Finally after navigating the auto replies, if you manage to get on the line for an agent, there’s no real estimate of how long it would take. If you get on a chat after an hour of wait, the agents themselves are not responsive. Think of this as an 3 hour chore if you want to do anything to get support from them

They give you credits for a free month and then once you try a place they black it out and tell you you can’t use credits there and have to upgrade. THEN they won’t roll over the unused credits… total scam.