ClassPass: Fitness, Spa, Salon

I registered in this application, but it turned out that it does not work in my city. I cancelled my participation in the program, but it continued to charge 49 euros per month without notifications. Support could not help me with the subscription issue. It is a shame that they knowingly charge a high rate (although there are also ones for 12 euros). Points for the spent half a year do not accumulate. I am very upset that they could not help me with the cancellation

I don’t like the subscription approach that automatically charges money without prior notice. I want to decide when and how much to spend on credits and use them as needed. If there are changes to the payment system in the app, I will reconsider my rating.

ClassPass is an amazing app for fitness enthusiasts! It offers a wide variety of classes, from yoga to high-intensity workouts, all in one place. The flexibility to try different studios and activities without committing to a single gym is a huge plus. The interface is user-friendly, and booking classes is super easy. Highly recommend it for anyone looking to diversify their fitness routine!

I signed out during trial period. And deleted app. Yet, it sighed off money from me. I downloaded app again, now I cannot access my account, cannot follow support link , it gives me security block message

Overall, the app is user-friendly and well-made. But!!! I hate that I can't enter the app or check upcoming training without rating previous classes. As a user, I think it is my personal willingness to rate or not the class, but the app insists on doing it.

Cancelled subscription, never used the app, but till this day they’re trying to charge me money. Do not recommend to even try

I like this app

I don’t get the logic, ClassPass take points for missed class which is fine. But next month they charged my credit card for the same class! What are you doing? The app crashes each morning, so I have to find booking in my email.

Well, firsts oh all, this app doesn’t let you tofreeze you membership and if the studio canceled your appointment at the last day, than all your credits expire and app just gets your money for doing nothing. Also their cancellation policy, do you know, that if you have late cancellation or if you don’t visit studio the money which you pay, they will take to them,not pay to studio. Really strange and not honest. And the last, I have been logged out of the app every time I had to visit my class, thanks that studios let you to come in with your name. Really unhappy with this app. Thanks there are nice alternatives.

First, you can‘t normally type your password, cause the cursor is triggering. Then I need to use a password every time I opened the app. And now it is not working, as well as customer service. I was a loyal customer. If you have local disruptions, send us, customers a push notification and propose a solution.