Bravofly

Iost 265€ when book a flight as extra charge I didn’t know for what!

They sell you for Flexible flight that you can change the date. Nope they said airline don’t let them and tell you to cancel the flight and just get your tax money back. No refund for nothing. Or even the extra charger that they charge you.

I booked a flight through them and they deny to do any service for me. Now I called the airline checking if I could work sth out with them and they cane back to me telling me that my name was not in their flight list at all. Good luck trying to reach them by phone or email. PleaseDO NOT TRUST THEM THEY ARE A BIG SCAM!!!

As a traveler anytime you book with a third party company always confirm your flight with the actual Airline, call! Mistakes happen, so do your part and double check always. As soon as you're able to check in, do so also! They have a bad rep not sure why…I had zero problems!

I booked a flight from Seattle to New York for my mother and I. I searched through Google flights, and for the lowest price it referenced me to this app. After booking my reservation I was emails a day later, stating my booking was not confirmed, and I would receive a refund in 15 days. The customer service is terrible. There is no phone number only a robot assistant, the fact that you pay money for the chance to get a confirmation on your flight is a strange and unreliable way to book while traveling. Do not book with this company.

Trash App

Anything that could go wrong did, and they expressed no care to help fix their errors in my bookings, cancellations from their end and supposed “credits” that are still pending.

Bravofly, would not refund me, after they failed to contact me about a change in my flight. I am not the first, they trap you in this loophole and keep the money you put up for travel expenses. Do not use this third party travel agency, you will lose every dime. This loophole is when they fail to tell you about any changes, and they change your flight dates and times constantly as well as not updating the app so your stuck in the dark, this is a clearly scam. Stay away!!!

This app is built on scam service. There is no way to talk to a real person unless you’re living in EU. The company will book an itinerary with an airline when you purchase the tickets, but would not buy the tickets at that moment. Since airline prices can change any minute, by waiting for days they are accessing your money and not buying tickets, and are scamming you. They are well known for cancelling the tickets before flights and they would never refund you. Thor refund process is non existent and is in place only because a business needs one. Never buy anything from this scam. This review for the company itself not for the correctness of the app. The app shows what’s on the website.

Bravofly has the worst customer service, it is impossible to talk to someone that can actually help you when you have an issue. They lied to me multiple times about changes allowed (I bought a special insurance for this), and then they tell me it's not possible and that they offer me a refund of only airport fees... This is a total scam, and I should have been reading the online reviews before purchasing anything with these thieves.