Aircall

Hey team, 1) why do I receive calls when I’m logged out?! How can it be possible??? I have restarted the app several times and made sure it’s not logged in…but still. It’s receiving calls for a few seconds and then turns off. That’s nonsense. 2) how could this app use sounds when I physically turned off the sounds?! How?!!! I need to wake up early in the morning and this app just awakes me at 1 AM. And I’m out of the system. Well, okay, I need to reinstall the app…again. I WISH I COULD REMOVE IT FROM MY PHONE, but my firm uses this piece of defective code.

Why I still can’t register?

Dropping the support for a bunch of devices in a minor release is extremely unexpected, especially since they are still supported by Apple and run on iOS 9

I have been using this app for over 2 years and it has always been working seamlessly with high quality audio and making and receiving calls flawlessly. The recorded calls are also great and clear. The app is very much user friendly and I have never encountered any issues with it.

Aircall itself is okay. But the phone app is very buggy and inconsistent. The support is quite good, but it’s like playing whack a mole. I would not recommend air call at this time if you need to be accountable to stakeholders

Okay but not the best ~

For the price, it’s definitely not justified. The call service is extremely weak in terms of reliability and frequency of bugs that arise. The app has a lot of potential, but there are many half baked features that most other IVRs already have. Once our year term is up, we’ll be migrating to another service. Overall unsatisfied with Aircall, despite day to day use being okay.

It amazes me on how terrible some apps are, yet somehow get business. Aircall app is embarrassing

As part of my sales position, I use Aircall every day, all day. I make about 100 calls per day. It is a simple and easy to use tool to make calls and send texts. I have no complaints. 4 stars from me!

This company is very poorly run. They survive off their exploitive terms in their contract. Support is amongst the worst I’ve ever dealt with. Stay far away, use Openphone instead