Reolink

NVR communication s lost with this version. It was working well with previous version

i bought the 8 channel poe nvr with 4 pie cameras on amazon here in the United States, sent it along with two e1 pro indoor cameras to the Philippines so i can monitor my house there. initially, the live streaming on the app here in the US was good until it was not. the live streaming keeps on freezing every 10 seconds or so and then will reoad. the wifi signal in my house in the Philippines is pretty decent and so as the wifi here in the US. The two e1 pros have no issues at all even though they are wireless. one would think that the nvr will be more stable as it is wired to the wifi router but that was not the case. it is really frustrating as i spent a pretty large amount of money buying the set and sending it overseas. reolink does not even have a phone number to call for customer support. i wish someone can help me.

After the update the reformat card went missing. Pls put it back.

Add at top of the app said i could extend my 2 year warentee to add 6 months for free. I tried to update it but when I put my Amazon order number in, it said it was incorrect. I copied it from Amazon so I don’t know what I did wrong. 😑 oh well no extra 6 months warentee for me. Waste of time. Other Than that it works great.

The app needs alot of work it dosent connect very often when on wifi i get alot of failed connections

App loses connection to early I have to keep on opening and closing the app if I move from wifi to LTE. Like when I leave the house.

When the app works it works really well and offers retrieval of clear pictures and video. However, the app rarely works well. With strong direct, wired camera the app doesn’t connect. Leaving me unable to view camera footage video or real-time view. This defeats the purpose of my reasons for having the camera. I have been unable to retrieve info even though I can sometimes see the recorded clip. Even when at home on the same network the cameras are connected to. Having to constantly unplug or take the cameras down just to reset is highly annoying and renders the camera useless as they are mounted OUTSIDE my home. When I needed them the most I couldn’t even retrieve a video which was infuriating

I only wish for two things with the app. Rich notifications and iPad landscape support. Five star app if those get updated.

Can you please remove the word REOLINK at the upper left corner of the pictures. It is in the way and it is way too big. It gets in the way of trying to view the picture.

I just purchased an Argus PT Ultra for some testing with intention to replace my Ring network of cameras. I am shocked that the Reolink app does not support the switching between Portrait and Landcape. This is critical as I used my iPad for monitoring and it is always in Landcape mode (keyboard case). Ring and Amcrest do this, no problem. Am I doing something wrong? Thanks, Mike in SoCal