Yellow!

Drivers are always choosing the route to collect all traffic jams in order to increase the price of the deal (price depends both on the time and the length of the route). Therefore price is 1.5 times higher comparing to other taxi services.

Глючит Приложение, постоянно зависит и вылетает iPhone X

Last 3 times I ordered taxi in this app - the car didn’t come at all!

Actual time of arrival is usually 3-5 times more than app shows. Instead of picked location drivers often wait somewhere 3 blocks away. A Driver can easily pick up on board another person so I have to call another car. No feedback in the app, drivers don't care about the quality of the service. Before the car arrives 2 or 3 drivers can change which means unpredictable waiting time.

Was lucky to avoid major car crash three times. Pure luck. Not sure was the driver drunk of under influence. At the end did not return proper change. I have been so happy with Yellow Taxi. Not sure this driver belongs in this company.

Spouse and I made repeated attempts to sign up on the app but neither of us received a required code using our US phone numbers.

I Gabe the driver 20 and asked him to take 5 leva as a tip , since I already paid on the app , he gave me 5 leva back , so trip cost me the fare plus double 15 leva , poor rating

The best customer service in Sofia.

Driver was very friendly & professional. Thank you sir!!

The driver was very courteous and pleasant, and the cab was very clean