Doesn’t work
I can’t install install my eSIM error every time despite following all the instructions. What a waste of money. Appalling
3.67 out of 5
6 ratings in South Africa
I can’t install install my eSIM error every time despite following all the instructions. What a waste of money. Appalling
We visited Réunion Island recently. Downloaded the app to purchase (two) SIM cards to use whilst we were on vacation. We arrived at St Denis Airport, paid, received our links to activate the SIM cards. We never got the SIM cards activated. Had to struggle asking local residents at the airport to assist us with a bus route to get us to a shopping center to purchase SIM cards from a local store. We had to purchase another two sim cards from the local seller. We emailed globalyo help center, received automated responses that a “ninja will get back to us”. The ninja came back to us, 24 hours after we were left stranded on the airport due to the impossibility of getting the SIM cards connected. I ask for a refund. An automated response informed me that “a ninja will get back to me”. Once again a day later, they emailed me with a long list of instructions, ignoring my refund request. We followed the instructions to see if we could get the cards connected; no connection after their help/assistance. And no refund. They did not email me again to assist. Received no refund. Absolute terrible app, do not download or pay. The initial payment is very easy and straightforward, but to get a connection or proper service. Absolutely ridiculous. We lost our money purchasing the SIM cards.
Chart
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Category
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Rank
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Top Grossing
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26
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Top Grossing
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28
|
Top Free
|
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53
|
Top Grossing
|
|
60
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Top Grossing
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|
76
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