One of the most downloaded delivery apps with over 30 million installs.
Apple chose Glovo for its "Best of 2016" award.
“Glovo offers a ‘shop on your behalf’ app that promises to let you order anything locally on-demand and have it delivered “within minutes”. (TechCrunch)
“Residents of cities can place an order for the item they want on Glovo’s app. The nearest courier will go to the closest store that has it available, buy and deliver it to the customer.” (Financial Times)
Order anything you want with Glovo and it will be delivered in minutes. You can order from any restaurant in your city, or from any supermarket and shop.
Food, pharmacy, flowers, groceries, games, socks, your favorite burger, pizza, Goiko grill, kebab, tapas, sushi… we can go and pick up your suit from the dry cleaners or bring you the keys you’ve forgotten. You order, and Glovo gets it for you.
Find great deals nearby. Save time and money. Enjoy 24/7 delivery service. Anything, anywhere.
WHY USE GLOVO?
▶ Among the most downloaded Spanish Lifestyle Apps in 2018 and 2019.
▶ Over 30 million installs worldwide.
▶ More than 20.000 partner restaurants, shops, stores.
▶ Deliveries from the biggest chains: McDonald’s, KFC, Papa John’s and many more. (depending on the country)
▶ Easy-to-use and to order.
▶ Order anything, anywhere, anytime, locally or further away.
▶ Track your delivery in real time.
▶ Fast delivery.
WITH GLOVO YOU CAN:
▶ Order anything you want.
▶ Order from any restaurant in your city.
▶ Discover local stores.
▶ Order any product you wish.
▶ Track and follow the delivery in real time.
▶ Receive your delivery in minutes.
▶ Rate your experience.
▶ Reorder your favorite items with 1 click.
▶ Share with family and friends: invite your friends and family members. Help them to save time with deliveries.
▶ Get free delivery with Glovo Prime. (only for specific countries)
ABOUT GLOVO
Glovo is an app that allows you to buy, collect and send any product within your city. Glovo is already present in over 26 countries and 200 cities, making life easier and better for millions of people around the world. Download the app for free, and whenever you want something just order a Glovo, and we’ll get it for you.
TALK TO US!
We will do anything to make your Glovo experience as good as possible. If you need any help, please contact our customer service at https://glovoapp.com/en/support.
You can also find us on:
▶ Our site: https://glovoapp.com/
▶ Facebook: https://www.facebook.com/glovoappES
▶ Instagram: https://www.instagram.com/glovo_es/
▶ Twitter: https://twitter.com/Glovo_ES
DOWNLOAD NOW – Anything you want, delivered in minutes.
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Screenshots
User Rating
4.79 out of 5
1,003 ratings
in South Korea
5 star
881
4 star
76
3 star
23
2 star
4
1 star
19
Ratings History
Reviews
DON’T USE IT!! ACCOUNT HACKED!! they don’t care
JUST BECAREFUL!! Don’t USE IT IN KENYA. ANYOTHER COUNTRIES HAVE WEAK ONLINE PROTECT SYSTEM. Kenya. NEVER REFUND, NEVER CANCEL CREDIT CARD! even if it is their faults. Supporter keep blaming on me. they all say different story. Supervisor Brawn!! Vivian!! Jackline!! just make me fool!! they are all saying different story. For sure people in Glovo Kenya hack my accout and use promotion code. they know I am not getting back to Nairobi.
DO NOT REGISTER ANY OF YOUR PERSONAL DETAILS.
I didn't order it, but the money was taken out.
There is no way to contact customer service.
I'm going to the police station
최악의 경험을 하고 싶다면 추천!
요약 : 물건을 주문함 - 물건의 일부만 옴 - 고객센터 문의 - 해줄 수 있는게 없다고 함 - 환불 불가 나는 앱을 믿고 주문을 했고, 물건을 모두 받지 못했습니다. 외국인인지라 가게와 직접적인 통화가 어려워 앱의 고객센터에 도움을 요청했지만 돌아오는 것은 앵무새같은 메뉴얼 답변 뿐이었습니다. 이들은 내 문제를 해결하기 위한 최소한의 노력도 하지 않았습니다. 나는 이들에게 요청했습니다. 환불은 둘째치고 내 물건이 오지 않은 것이 누구의 잘못인지 알려달라고요. 가게 종업원의 실수인지? 아니면 배달 기사가 의도적으로 물건을 주지 않는 것인지? 하지만 이들은 답변을 하지 않고 있습니다. 아마도 그 이유는 그들이 관리하는 배달원의 잘못이기 때문에 책임을 지고 싶지 않아 답변하지 않는 것 같습니다. 작은 돈이지만 나는 이 일에서 굉장히 큰 부당함을 느꼈습니다. 이것은 내가 외국인이기 때문에 일어난 일이기 때문입니다.
최악
그저 서비스 가격만 계속해서 올리는 최악의 배달 앱. Glovo Prime을 결제한 후 10분도 채 되지 않아 환불을 요구했는데도 이용 약관을 들먹이면서 절대 환불해주지 않고, 상담원은 고객의 입장에 대한 이해 없이 말꼬투리를 잡으면서 일방적인 답변만 반복한다. 그들은 고객과 싸울려고 그 자리에 있는 건가? 이미 모든 대화 내용을 다 캡쳐해뒀다. Glovo는 이런 식으로 고객을 계속 잃을 것이다. 해당 Glovo Prime에 대한 인보이스가 도착하면 유럽 소비자기관에 이 회사의 환불 정책에 대해 신고할 거고 탈퇴 후 절대 이용하지 않을거다. 오랜 고객에 대한 배려가 없는 이딴 앱은 절대 소비하지 말아야 한다.
Where is the button to convert to english?
The categories of the app are in english. But the menu in the store is only in georgian. Not long ago, there was definitely a button to convert to english, but it disappeared. I’m a traveler who doesn’t know georgian, so it is so hard and uncomfortable when I order. Even if I try to make a customer inquiry, I can’t find a way to make a customer inquiry. It’s the worst app. Anyone who doesn’t know Georgian is better off just using Wolt+.
Very Good
Very Good
Customer service terrible
They kept changing their words not to give me any compensation. I had to wait more than 2.5 hours for my order and they just refunded my money without doing anything
0 star app
Hunt 2-3 new developers to your team to fix your UX. This app crashes and stops every 30 seconds.
Unfortunately people don’t have alternative apps in Georgia to order delivery. So stressed using your app
Not as good as advertised
I did not like it. Starting from the old school log in with your email and pw (no log in with phone number, not with google email or anything else) - just old school. It was inconvenient. Secondly, app was impossible to change to other language. I use English in a foreign country thus wanted it to be in local language. Never found it. Thirdly, it has less options than I expected it to be (of course it depends on the region where I live but compared to other delivery apps used by me from the same place Glovo has the least options). Never got to order anything with us thus can’t speak of that experience. In general, it’s like 3-4 out of 10 for me…. I won’t recommend
Refund on card never made
I had a payment issue several time on Glovo (Cote d’Ivoire). Each time when there was a cancellation or technical error on payment, I was told that the refund will be made to my card, and the money never came back. I lost more than €100 total on this platform due to this issue.
