Fast and friendly
First time user and I was satisfied with the service and information in the app.
4.83 out of 5
1,463 ratings in Greece
First time user and I was satisfied with the service and information in the app.
I ordered some groceries at 6pm because I was completely out of everything. It is now almost 1 AM and I STILL haven’t received my order. I contacted customer support 7 times and still nothing. They “couldn’t find a delivery driver”. After they finally found one six hours later, the courier was never informed of the order and canceled once he found out from ME. So now they are looking for another courier again. Never ordering from here again and deleting the app the second I get my groceries.
Ordered food and got my order stolen. I informed the customer service and their reply was that they cannot do anything. So I paid in order to get anything…This was their response. Truly unprofessional! (Hello Thank you for reaching out to us. We're really sorry to hear about the issue you had with your recent order. We understand how disappointing this must have been for you. At this moment, we're unable to offer compensation. However, we want you to know that your feedback is incredibly important to us. We'll certainly use your experience to make necessary improvements and ensure a better service in the future.🙏 We always want to provide you with the best service possible, so we hope this goes some way to help. Thank you for trusting Glovo. Glovo Customer Care)
After you make the new update shows Error CGS 100!! It doesn’t working!!! Nobody cares nobody !!!! I tried to talk with the customer support and told me that “ shake your phone and report there for a bug " I did it and nothing shows in the screen!!! I’m using iPhone 14 Pro Max ! why ask for a monthly subscription since you don't care about the app? i am subscribed with a monthly subscription and i feel dumb because it doesn't work, this is unacceptable!!! I have to stay in Kenya for a while and your app it doesn't work congratulations for that no services you provide !
Good looking app easy to use , it should have a language option it makes it really difficult to order if you don’t know Romanian , and there should be an option about what to remove or to add in your products
Apparently they don't care about the quality and how the food comes to the customers. Also, support will not help you at the chat if you have issues. The delivery time of my order changed twice from the application and I received my food cold and with a gentleman’s hair in my burned fries. I paid for something I would not even choose for free!
No option to send current location
0/10 promo codes are never working
-WORST APP EVER. -INVALID PROMO CODES - THEY PAY EMPLOYEES TO SEND ALL THE TIME INVALID PROMO CODES. DURING THE LAST STEPS OF THE ORDER, TRYING TO PUT THE PROMO CODE, ALWAYS INVALID MESSAGE SHOWS AND I NEED TO FILL THE ORDER AGAIN. -ALWAYS REQUIRES TO FILL THE PERSONAL DATA BEFORE EVERY ORDER - IT IS NOT SAVED IN THE HISTORY OR IN THE ACCOUNT -ALWAYS HAVE TO PAY DELIVERY FEES -ALWAYS LATE. -THE FOOD IS COLD ALL THE TIME. ###NEVER ORDER FROM THIS APP.### *IF THERE WAS THE POSSIBILITY TO PUT 0 STARS,I WOULD DEFINITELY DO IT.*
The app deserves to be the best app
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Rank
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Top Free
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1
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Top Free
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1
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Top Free
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1
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Top Free
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1
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Top Free
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2
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