4.34 out of 5
4,870 ratings in Australia
Sent them an email about some difficulties I was having with their app. They never replied so it looks like they don’t care. Customer service should be a number one priority. Obviously they don’t have their priorities in order.
My go to healthy super tasty on the go meal! Thanks for the gooooods!
App logs out once every few weeks. Annoying.
Overall, it’s simple enough to order. However, the prices are different in the app, and in the actual store for some items and combos so when you try to check out in the app, there’s an error and won’t let you process payment. Also, it would be great to add a gift card to my account/app, as now I have to order in person which is a little inconvenient if I’m in a rush to pick up (which is why preordering on the app is my preference). Please, it would be appreciated if these features could be looked at!
The app experience is great, simple to use to order. What isn’t great is the barcode and reward loyalty system. I’ve had 3 orders scanned at the store without any Gomex points applied. I’m questioning whether I should go to Mad Mex or Zambreros now.
Type up an order and it just drops out but still wants to book a time for pick up. Ridiculous that a company like this has a useless app that even the Guzman staff say it always happens. If you like Guzman just order it at the store.
So annoying having to sign in every time!!! And I forget my password Invent new passwords Such a pain!!!
Hey thanks for letting me select a pick up time for my order but we both know it makes absolutely no difference right? You don’t do a thing until I rock up to the front counter. Terrible process but mostly good food
FIX THE PROBLEM WITH LOCATION. LET US SET OUR PREFERRED STORE. THE APP KEEPS FORCING YOU TO THE LOCATION THEY WANT AND I AM TIRED OF LOSING MONEY OR HAVE TO OUT OF MY WAY BECAUSE THE APP FORCES A STORE THAT IS NOT THE ONE I SELECTED
Easy access!
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Chart
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Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
4
|
|
Top Free
|
|
25
|
|
Top Free
|
|
71
|
|
Top Free
|
|
147
|
|
Top Free
|
|
156
|
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Up to 50% off the total bill
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59
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1 month ago | |
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44
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2 months ago | |
Chatime Australia
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48
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3 months ago | |
Subway® Australia
Subway® Australia
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148
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1 month ago | |
Red Rooster
Delivery and deals
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100
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1 month ago | |
Nando's Australia
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154
|
1 month ago | |
Hungry Jack’s Deals & Ordering
Order Ahead + Shake & Win
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160
|
2 months ago | |
Domino's
Hotter Fresher Pizza Delivered
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199
|
6 days ago | |
KFC - Order On The Go
Get Your KFC Contact-Free
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140
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1 month ago | |
Oporto
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100
|
1 month ago |
