Leeches
I really do despise HSBC with a raging passion
4.68 out of 5
7,641 ratings in Australia
I really do despise HSBC with a raging passion
Only shows latest transaction and doesn’t generate statement till outgoing transaction made
Won’t allow me transfer any funds and after hours talking with their experts (in the Phillipines) they have no idea why. All I can use it for is to generate an access code for internet banking. Almost entirely useless!
Extremely helpful, efficient and easy banking
My wife and I opened a joint account 31 May at the Guildford branch. We have had great service from this branch however the fraud squad appear to be over zealous. We have had to go in as my digital profile was locked and we have been unable to get money to a decorator who has completed a job for us on our flat in Haslemere. We have had to go in twice to rectify these issues. Last attempt was by Sunny she contacted the fraud squad for us, she was also poorly treated. As far as we were all concerned the problem was solved and the money was on the way. Unfortunately about an hour or two later we get another call from the fraud squad and again we got the third degree. Hopefully this time the money is on its way but I’m not confident you need to look at the way you treat people.
I asked for some help via the chat as I hadn’t transferred money before using the phone app & wanted to make sure I was doing it correctly. The chat was really helpful and gave me really good instructions so I felt more confident that I was proceeding correctly. The transfer to another UK bank account went through very smoothly … thank you for your assistance. I would recommend this to anyone as by following the instructions I felt happier doing it on my own, especially as I was using this facility for the first time! Thank you HSBC.
Every time I use chat in this app, then notifications will show up forever although I’ve read all the messages and it is annoying thing that developers can’t fix for a very long time.
An excellant service with great international links
with my 2020 iphone se and the latest app. guy at hsbc branch couldn’t make it work either so he just said app was buggy and gave me a physical key which is annoying to carry around for online banking
Would be helpful to be able to had a reference to internal transfers
Chart
|
Category
|
Rank
|
---|---|---|
Top Free
|
|
15
|
Top Free
|
|
92
|
Top Free
|
|
134
|
Top Free
|
|
140
|
Top Free
|
|
140
|
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