HSBC UK Mobile Banking
Simple and secure banking
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Description

The HSBC UK Mobile Banking app has been created specially to help our UK customers do their everyday banking on the move. Download it today and you can:
• Log on quickly and securely with Face ID or Touch ID
• Make payments and check your balances on the go
• Pay in one or more cheques up to a limit of £2,000 per day
• Block, report lost and order a replacement card
• View and cancel standing orders and Direct Debits



How to log on to Mobile Banking
• If you’re registered for HSBC Online Banking, you can use your existing details
• If you’re not yet registered, simply download the app, then select ‘Register now’.



Access all your essential banking services on the go. Download the HSBC UK Mobile Banking app today.



Want to know more?


Log on quickly and securely
Face ID and Touch ID mean you can use your face or fingerprint to quickly log on to the HSBC UK Mobile Banking app, without having to enter a password.
Once you’re logged on, our Digital Secure Key gives you added protection against the threat of fraud. To authorise transactions, you just generate a code using a PIN or password or with Face ID or Touch ID on supported devices.
Pay & transfer
The HSBC UK Mobile Banking app lets you send money to family or friends using their account details or mobile number. Pay bills with pre-populated bank details for hundreds of major businesses. And instantly move money between your personal accounts.
Mobile statements
With the HSBC UK Mobile Banking app you can securely access your current account, savings and credit card statements.
Mobile cheque deposits
The HSBC UK Mobile Banking app lets you pay in cheques without going to a branch by selecting the account, entering the value then scanning the front and back of the cheque. Please keep any cheques until they show in your account. You can pay in one or more cheques up to a limit of £2,000 per day. Cheques deposited before 10pm on a working day will be available by 11:59pm the next working day.

Block your card
Ever lost your card, only for it to turn up the moment you cancelled it? With the HSBC UK Mobile Banking app you can place a temporary block on your card with just a few taps. It will stay blocked until you unblock it or it can be reported as lost or stolen.
Live chat
Need help or assistance? Select 'Chat with us' in the Support menu and, if you’re a Digital Secure Key user, we’ll send you an alert when we reply. So you're free to get on with your day.
Gambling restriction
You can choose to restrict transactions made to gambling businesses, such as casinos and online betting companies, and recurring transactions such as The Postcode Lottery. The block only applies to individual cards held in your name.



This App is designed for use in the United Kingdom. The products and services described in this App are intended for UK customers. This App is provided by HSBC UK Bank Plc ('HSBC UK') for the use of existing customers of HSBC UK. Please do not download this App if you are not an existing customer of HSBC UK. HSBC UK is authorised and regulated in the United Kingdom by the Financial Conduct Authority. If you are outside the UK, we may not be authorised to offer or provide you with the products and services available through this App in the country or region where you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.
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Screenshots

User Rating

4.68 out of 5

7,641 ratings in Australia

5 star
6,196
4 star
934
3 star
228
2 star
70
1 star
213

Ratings History

Reviews

Leeches

annoyed 66 on

I really do despise HSBC with a raging passion

Can’t see all transactions since last statement

Mo Chilean Jasmine on

Only shows latest transaction and doesn’t generate statement till outgoing transaction made

Almost entirely useless!

RP2509 on

Won’t allow me transfer any funds and after hours talking with their experts (in the Phillipines) they have no idea why. All I can use it for is to generate an access code for internet banking. Almost entirely useless!

Extraordinary banking app

Maya Rehman on

Extremely helpful, efficient and easy banking

Fraud and the bank

rarb122222224466 on

My wife and I opened a joint account 31 May at the Guildford branch. We have had great service from this branch however the fraud squad appear to be over zealous. We have had to go in as my digital profile was locked and we have been unable to get money to a decorator who has completed a job for us on our flat in Haslemere. We have had to go in twice to rectify these issues. Last attempt was by Sunny she contacted the fraud squad for us, she was also poorly treated. As far as we were all concerned the problem was solved and the money was on the way. Unfortunately about an hour or two later we get another call from the fraud squad and again we got the third degree. Hopefully this time the money is on its way but I’m not confident you need to look at the way you treat people.

Transferring some money for the first time on the app

MM in AUS on

I asked for some help via the chat as I hadn’t transferred money before using the phone app & wanted to make sure I was doing it correctly. The chat was really helpful and gave me really good instructions so I felt more confident that I was proceeding correctly. The transfer to another UK bank account went through very smoothly … thank you for your assistance. I would recommend this to anyone as by following the instructions I felt happier doing it on my own, especially as I was using this facility for the first time! Thank you HSBC.

Notifications show up for no reason

Edgarione on

Every time I use chat in this app, then notifications will show up forever although I’ve read all the messages and it is annoying thing that developers can’t fix for a very long time.

Service

Bernie 42 on

An excellant service with great international links

can’t register for online banking

nicpetit318 on

with my 2020 iphone se and the latest app. guy at hsbc branch couldn’t make it work either so he just said app was buggy and gave me a physical key which is annoying to carry around for online banking

InternL transfer

Salsa70 on

Would be helpful to be able to had a reference to internal transfers

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
15
Top Free
92
Top Free
134
Top Free
140
Top Free
140

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Revenue and Downloads

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App Info

Category
Finance
Languages
English
Recent version
3.48.0 (4 days ago )
Released on
Oct 24, 2017 (6 years ago )
Last updated
2 weeks ago