Michael Campbell
Very thorough security and easy to use
4.79 out of 5
3,314 ratings in Canada
Very thorough security and easy to use
The authorization of credit card would not process in the app , tried three times then used otp to complete.
Online banking is easy to understand and operate. However, it’s been a little over a year and I haven’t been able to get a credit card, hence the 3 stars rather than the 5stars I would really have given
The app is actually really good. Unfortunately the support and service from their support representatives is absolutely abysmal.
HSBC UK app is getting better and better everyday. I must admit that 5 years ago Barclays app was the best in UK but now I think HSBC is even better.
One of the best banking apps
I enjoy the service provided by Charleen. Her professional and patient service touched my heart. But the gentleman I talked to before Charleen had a very strong accent that was hard for me to follow. It was perhaps also because of my age. He was nice too. George S Dong
Good for day to day banking but still can’t do any invest direct stuff in mobile either in the app or on safari.
The max allowable take out from atm is only £300 I request to Increase the amount M Shahlavi
This has to be the worst UI I’ve experienced. I open the HSBC app, enter my username and then it says ‘enter a security code from your other device’ - what other device? What if you don’t have another device? What if you forgot what it is? There is no option for me to choose forgot other device info or forgot digital security key or anything. Dumbfounded.
Chart
|
Category
|
Rank
|
---|---|---|
Top Free
|
|
15
|
Top Free
|
|
92
|
Top Free
|
|
134
|
Top Free
|
|
140
|
Top Free
|
|
140
|
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