HSL - Reviews, Revenue and Downloads - Apple App Store

Description

With the HSL app you can buy tickets for Helsinki region public transport, find the best routes and get targeted traffic information. In the HSL app you will find e.g. single, day and season tickets for both adults and children. Bus, train, metro, tram and ferry – all with the same app. You can pay easily e.g. with a payment card.

In addition to tickets, there is also a journey planner in the HSL app. Journey planner tells you e.g. the best route and the ticket, which is needed for the route. In the HSL app, you can also see up-to-date transport information for the areas and lines you have selected.

HSL app does not support Siri shortcuts.

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Screenshots

User Rating

3.99 out of 5

239 ratings in Germany

5 star

154

4 star

3 star

2 star

1 star

Ratings History

Reviews

App not for tourists

At our stay in Helsinki we couldn’t use the App and had trouble to buy tickets. The App seems not to work with non Finnish SIM Card.

„Unable to contact service“

Neither tickets nor route search works. Simply useless.

useless

cannot connect to server even on wi-fi. Useless - deleted! Too bad!

Doesn’t work for foreigners

A very nice app, which however apparently blocks foreign IP addresses quite heavily. Sadly with roaming the IP address stays blocked which makes the app unusable for me as someone with a foreign phone contract.

Not useful for foreign mobile phone users

The is only working when I‘m connected via wlan. Mobile use is blocked😕

Absolutely useless some time

Defeats the purpose, server connection problems every other day, so it becomes useless

Doesn’t work for foreigners

The server is unavailable if you use the app on mobile network if you don’t have a Finnish number - even if you are already in Finland and using local provider via roaming. It’s just ridiculous

Careful it doesn’t work

This app sucks. Doesn’t work on Apple devices unless you have Finnish mobile pay. Which is only available for Finnish residents. HSL seem incapable to solve the issue, incompetence more likely. And they do not give a damn about customers except they are Finnish.

doesn’t work with mobile internet

visiting the city - can’t even buy a ticket or make an account, getting a “unable to contact service” error - only works on wifi which is not helpful

not usable as an international

Every time I come to Helsinki I try to use the app and every time it's a fail. It simply won't let me register saying that I don't have any network access.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Finland Travel	4
Top Free	Finland	15
Top Free	Sweden Travel	68
Top Free	Lebanon Travel	142
Top Free	Czechia Travel	157

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