The app does not work
The map and route search functions of the app work, but every other tab displays an “unable to contact service” error, which makes it impossible to purchase tickets.
Description
Buses, trains, the Metro, trams and ferry – all in one app. The HSL app allows you to buy public transport tickets for the Helsinki region, find the best routes using the Journey Planner, view all timetables, and receive personalized transport information.
You can buy single, day and season tickets for both adults and children via the HSL app. Adult multi-journey tickets and discounted tickets for students and passengers aged 70 and over are also available via the app. You can pay using the most popular payment methods, including debit/credit cards, MobilePay, phone bill and commuter benefits.
The HSL app's Journey Planner helps you find routes and informs you about the ticket needed for your journey. You can view real-time stop-specific departure and arrival times and track vehicles in real time. The app also displays any service changes and disruptions, and you can choose to receive notifications about these updates directly on your phone.
More information about Helsinki region public transport: hsl.fi
Hide
Show More...
You can buy single, day and season tickets for both adults and children via the HSL app. Adult multi-journey tickets and discounted tickets for students and passengers aged 70 and over are also available via the app. You can pay using the most popular payment methods, including debit/credit cards, MobilePay, phone bill and commuter benefits.
The HSL app's Journey Planner helps you find routes and informs you about the ticket needed for your journey. You can view real-time stop-specific departure and arrival times and track vehicles in real time. The app also displays any service changes and disruptions, and you can choose to receive notifications about these updates directly on your phone.
More information about Helsinki region public transport: hsl.fi
Screenshots
HSL FAQ
-
Is HSL free?
Yes, HSL is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is HSL legit?
🤔 The HSL app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Thanks for the vote -
How much does HSL cost?
HSL is free.
-
What is HSL revenue?
To get estimated revenue of HSL app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
3.85 out of 5
74 ratings in Switzerland
5 star
39
4 star
16
3 star
3
2 star
1
1 star
15
Ratings History
HSL Reviews
Good for buying tickets but not too tourist friendly
The application works quite well when purchasing tickets and the price is as low as to a travel card. However some tickets require a Finnish Id login, which in practice requires a Finnish bank account. Also external web links such as to “Customer Service” etc. do not work with a foreign SIM card. They return “403 Forbidden” error from Azure Application Gateway. This continues now for several days. And the same result from Google search. Also person sitting next to me on the airplane had the same issue.
Useless account: if you log out, you loose everything
Useless account: if you log out, you loose everything.
Loistava äppi!
Helppo käyttää! Monipuolinen! Paikkansa pitävä!
No problems
Makes getting around Helsinki easy. Works as intended. Ideal for tourists such as myself.
Address change
You need to update the address of the Euroopan kemikaalivirasto (ECHA) in your database.
Doesn’t work
Can’t buy ticket because my “timezone is nit set to Finnish time”. It is.
Does not work
The App says it does not work because it has no network connection but the network works just fin in all other apps except HSL.
Pippa
En pysty ostaa lippua enään:( ei ole edes päivitys!
Buggy App
Buggy App - charged twice, ticket doesn't show up under 'your tickets' only one ticket while having to go under settings purchase history, but still charged twice on bank card. The your tickets doesn't even show anything and has been buggy for months. Devices tested: iphone 13 and iphone 16 pro max
Store Rankings
Ranking History
Category Rankings
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
7
|
|
Top Free
|
|
41
|
|
Top Free
|
|
102
|
|
Top Free
|
|
167
|
|
Top Free
|
|
208
|
Keywords
HSL Competitors
HSL Installs
Last 30 days
HSL Revenue
Last 30 daysHSL Revenue and Downloads
Gain valuable insights into HSL performance with our analytics.
Sign up now to access downloads, revenue, and more.
Sign up now to access downloads, revenue, and more.
App Info
- Category
- Travel
- Publisher
-
Helsingin seudun liikenne -kuntayhtyma
- Languages
- English, Finnish, Swedish
- Recent release
- 6.6.1 (1 month ago )
- Released on
- Jun 25, 2018 (6 years ago )
- Also available in
- Finland, Estonia, United States, United Kingdom, Germany, Russia, Sweden, China, France, India, Spain, Ukraine, Italy, Japan, Switzerland, Norway, Netherlands, Denmark, Türkiye, Latvia, Vietnam, Canada, Czechia, Philippines, Australia, South Korea, Thailand, Belgium, Hong Kong SAR China, Poland, Austria, Lithuania, Taiwan, Portugal, Mexico, Brazil, Hungary, Saudi Arabia, Singapore, Ireland, Greece, Egypt, Romania, Chile, Nepal, Sri Lanka, Kazakhstan, Slovakia, United Arab Emirates, Nigeria, South Africa, Malaysia, Indonesia, Colombia, Israel, Malta, Peru, Cyprus, Pakistan, Iceland, Croatia, Belarus, Argentina, New Zealand, Bulgaria, Lebanon, Ecuador, Azerbaijan, Kuwait, Algeria, Dominican Republic
- Last Updated
- 20 hours ago
This page includes copyrighted content from third parties, shared solely for commentary and research in accordance with fair use under applicable copyright laws. All trademarks, including product, service, and company names or logos, remain the property of their respective owners. Their use here falls under nominative fair use as outlined by trademark laws and does not suggest any affiliation with or endorsement by the trademark holders.