The app does not work
The map and route search functions of the app work, but every other tab displays an “unable to contact service” error, which makes it impossible to purchase tickets.
Description
With the HSL app you can buy tickets for Helsinki region public transport, find the best routes and get targeted traffic information. In the HSL app you will find e.g. single, day and season tickets for both adults and children. Bus, train, metro, tram and ferry – all with the same app. You can pay easily e.g. with a payment card.
In addition to tickets, there is also a journey planner in the HSL app. Journey planner tells you e.g. the best route and the ticket, which is needed for the route. In the HSL app, you can also see up-to-date transport information for the areas and lines you have selected.
HSL app does not support Siri shortcuts.
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In addition to tickets, there is also a journey planner in the HSL app. Journey planner tells you e.g. the best route and the ticket, which is needed for the route. In the HSL app, you can also see up-to-date transport information for the areas and lines you have selected.
HSL app does not support Siri shortcuts.
Screenshots
HSL FAQ
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Is HSL free?
Yes, HSL is completely free and it doesn't have any in-app purchases or subscriptions.
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Is HSL legit?
🤔 The HSL app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Thanks for the vote -
How much does HSL cost?
HSL is free.
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What is HSL revenue?
To get estimated revenue of HSL app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
3.89 out of 5
73 ratings in Switzerland
5 star
39
4 star
16
3 star
3
2 star
1
1 star
14
Ratings History
HSL Reviews
Good for buying tickets but not too tourist friendly
The application works quite well when purchasing tickets and the price is as low as to a travel card. However some tickets require a Finnish Id login, which in practice requires a Finnish bank account. Also external web links such as to “Customer Service” etc. do not work with a foreign SIM card. They return “403 Forbidden” error from Azure Application Gateway. This continues now for several days. And the same result from Google search. Also person sitting next to me on the airplane had the same issue.
Useless account: if you log out, you loose everything
Useless account: if you log out, you loose everything.
Loistava äppi!
Helppo käyttää! Monipuolinen! Paikkansa pitävä!
No problems
Makes getting around Helsinki easy. Works as intended. Ideal for tourists such as myself.
Address change
You need to update the address of the Euroopan kemikaalivirasto (ECHA) in your database.
Doesn’t work
Can’t buy ticket because my “timezone is nit set to Finnish time”. It is.
Does not work
The App says it does not work because it has no network connection but the network works just fin in all other apps except HSL.
Pippa
En pysty ostaa lippua enään:( ei ole edes päivitys!
Buggy App
Buggy App - charged twice, ticket doesn't show up under 'your tickets' only one ticket while having to go under settings purchase history, but still charged twice on bank card. The your tickets doesn't even show anything and has been buggy for months. Devices tested: iphone 13 and iphone 16 pro max
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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6
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Top Free
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56
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Top Free
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166
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Top Free
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213
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Top Free
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218
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Keywords
HSL Competitors
| Name | Downloads (30d) | Monthly Revenue | Reviews | Ratings | Recent release | |
|---|---|---|---|---|---|---|
Finnair
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View
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View
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8
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3 weeks ago | |
Viking Line
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View
|
View
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0
|
|
2 months ago | |
Taksi Helsinki - Taksisovellus
Easiest way to book a taxi
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View
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View
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0
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|
1 month ago | |
VR Matkalla
Junaliput ja matkasi seuranta
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View
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View
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1
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17 hours ago | |
Tallink Silja Line
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View
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View
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0
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2 months ago | |
Nysse Mobiili
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View
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View
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0
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1 year ago | |
112 Suomi
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View
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View
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0
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3 months ago | |
Föli
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View
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View
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0
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2 months ago | |
Waltti Mobile
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View
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View
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0
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|
3 weeks ago | |
Reitit ja Liput
Matkahuolto
|
View
|
View
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0
|
|
4 weeks ago |
HSL Installs
Last 30 days
HSL Revenue
Last 30 daysHSL Revenue and Downloads
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App Info
- Category
- Travel
- Publisher
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Helsingin seudun liikenne -kuntayhtyma
- Languages
- English, Finnish, Swedish
- Recent release
- 6.4.0 (4 weeks ago )
- Released on
- Jun 25, 2018 (6 years ago )
- Also available in
- Finland, Estonia, United States, United Kingdom, Germany, Russia, Sweden, China, France, India, Spain, Ukraine, Italy, Japan, Switzerland, Norway, Netherlands, Türkiye, Denmark, Vietnam, Latvia, Canada, Czechia, Philippines, Australia, Thailand, South Korea, Hong Kong SAR China, Belgium, Poland, Austria, Lithuania, Portugal, Taiwan, Brazil, Mexico, Hungary, Saudi Arabia, Ireland, Singapore, Greece, Romania, Chile, Nepal, Egypt, Sri Lanka, United Arab Emirates, Kazakhstan, Slovakia, South Africa, Nigeria, Malaysia, Indonesia, Colombia, Israel, Peru, Pakistan, Malta, Argentina, Belarus, Croatia, Iceland, Bulgaria, New Zealand, Ecuador, Lebanon, Azerbaijan, Algeria, Dominican Republic, Kuwait
- Last Updated
- 5 days ago
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