HSL - Reviews, Revenue and Downloads - Apple App Store

Description

With the HSL app you can buy tickets for Helsinki region public transport, find the best routes and get targeted traffic information. In the HSL app you will find e.g. single, day and season tickets for both adults and children. Bus, train, metro, tram and ferry – all with the same app. You can pay easily e.g. with a payment card.

In addition to tickets, there is also a journey planner in the HSL app. Journey planner tells you e.g. the best route and the ticket, which is needed for the route. In the HSL app, you can also see up-to-date transport information for the areas and lines you have selected.

HSL app does not support Siri shortcuts.

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Screenshots

User Rating

4.22 out of 5

220 ratings in Russia

5 star

159

4 star

3 star

2 star

1 star

Ratings History

Reviews

Ux horrible

The app ux it’s horrible. All data is hidden after asking my personal information. I can’t see prices, details etc. Looks like scam 🤦‍♂️ be transparent or I will not pay your services

Ei toimii

Päivityksen jälkeen ei toimii, ennvoi osta lippu

Payment module crush

When I was in the middle of nowhere and tried to pay, this service just crushed. Still doesn’t work.

SMS verification error

Couldn’t receive sms on Georgian number thus couldn’t buy a ticket. Tried few days and multiple times. Issue is not with my number or roaming

HSL applications

why can't I add my HSL application map? before that everything worked for me they write to me»Failed to add payment card”

Terrible

Terrible performance of the application, Apple does not download a permanent ticket and this cannot be fixed within two weeks

Horrible UX and bugs

1. When I try to add my Nordea card as a payment method it shows me error. Then I use different banking card and another device but result stays the same.

You just broke intuitive and simple interface

1.Please return previous interface which was until summer 2021. Current interface is worst the same as in Google maps. Updating app was a mistake. 2.Sometimes a payment fail happens. In this case l should delete a payment cart and then add it again. Just after that payment is successful. Fix this bug too please

Got wrong information about trains.

It said that the train is coming off track 11 and it was coming of track 10. Missed it and had to buy another ticket since the gap between trains is 10+ minutes and my ticket expired :(

Great app but

I would like to make a suggestion. It would be much more handy to be able to see the full list of transport numbers which go to my destination without having to push ‘later’ in the bottom of the list of the first three ones. Some buses are late sometimes, and the buses listed later sometimes come earlier, but I miss them because don’t have enough time to push ‘later’ to see that they are also good for me. One of the options would be to be able to freely scroll the list of the upcoming transport down. Alternatively, to have a list of numbers as on Yandex Maps, in the transport section. Another suggestion is to be able to open the map to the full screen mode fast so that it is easier to locate the right stop. Now, after I get a list of transportation going to the selected destination, I have to fix the little section of the map with my two fingers and do several repeated micro movements to zoom in. This is difficult to do fast, especially if I am outside in the cold. It would be better to be able to zoom in and out faster and to open the map full screen. Thanks you.

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Finland Travel	4
Top Free	Finland	15
Top Free	Sweden Travel	68
Top Free	Lebanon Travel	142
Top Free	Czechia Travel	157

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