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Intercom Conversations
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Description
The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad.
Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.
With the Intercom Conversations mobile app you can:
Manage your inbox from anywhere
View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes
Start or continue a conversation
Send a new message or respond to a customer via in-app or email
Insert saved replies to resolve common questions faster
Search and see your leads and users
Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth
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Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.
With the Intercom Conversations mobile app you can:
Manage your inbox from anywhere
View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes
Start or continue a conversation
Send a new message or respond to a customer via in-app or email
Insert saved replies to resolve common questions faster
Search and see your leads and users
Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth
Screenshots
User Rating
1.71 out of 5
14 ratings in India
5 star
1
4 star
1
3 star
1
2 star
1
1 star
10
Ratings History
Reviews
Notifications delayed, App is slow.
The app notifications are significantly delayed, which is a critical issue for us if we use app to reply as a chat support for our clients. Additionally, the app is slow and takes time to load on several screens.
Extremely poor performance, deeply frustrating
We thought of intercom as an Industry standard tool for client engagement, to my surprise they have a worse user experience with this app, here are the reasons, it loads conversations very slowly, when user initiates a new chat, you are notified mostly after an hour through push notification, this in turn ruins the customer experience even before it starts. I am a very frustrated due to this, keeping aside a lot many missing features in the app.
Slow
The interface is very slow as app take so much to open.
Very glitchy
Intercom has forgotten they have an app works right the opposite of how their desktop app works
Notifications are marked as read
If you receive more than one notification, clicking on one of these removes the other notifications that were there making it extremely difficult to get back to conversations that I actually need to.
Bug
Then new version keep crashing and conversations doesn't load.
Crash
Crashing after latest ios14 update
Crash on a chat person name
Crash on a chat person name
Can't log in
I tried logging in and signing up Not working.no option to sign up and logging in with google not working help
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Rank
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Top Free
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268
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Top Free
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295
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Top Free
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336
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Top Free
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398
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Top Free
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497
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Keywords
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App Info
- Category
- Business
- Publisher
- Intercom, Incorporated
- Languages
- English
- Recent version
- 4.7.1 (3 months ago )
- Released on
- Nov 20, 2013 (10 years ago )
- Also available in
- United States, Germany, United Kingdom, Russia, Turkey, France, India, Ireland, Australia, Vietnam, Israel, Canada, Sweden, Brazil, Spain, Nigeria, Philippines, Ukraine, Norway, Netherlands, Egypt, Taiwan, Belgium, Switzerland, Mexico, Poland, South Africa, Argentina, Chile, Colombia, China, Peru, New Zealand, Denmark, Pakistan, Czechia, Finland, Saudi Arabia, Italy, Greece, United Arab Emirates, Singapore, Belarus, Indonesia, Kazakhstan, Dominican Republic, Algeria, Ecuador, Portugal, Romania, Malaysia, Lebanon, Kuwait, Thailand, South Korea, Japan, Azerbaijan, Austria, Hong Kong, Hungary
- Last updated
- 1 month ago