Intercom Conversations
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Description

The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad.

Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.

With the Intercom Conversations mobile app you can:

Manage your inbox from anywhere
View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes

Start or continue a conversation
Send a new message or respond to a customer via in-app or email
Insert saved replies to resolve common questions faster

Search and see your leads and users
Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth
Hide.. Show more..

Screenshots

User Rating

2.04 out of 5

23 ratings in Germany

5 star
5
4 star
1
3 star
0
2 star
1
1 star
16

Ratings History

Reviews

Login impossible

milchquarz on

It quiet simply doesn’t work. At all.

Works well, but …

Jean-Marieux on

I’m primarily using the app to receive push notifications on new incoming chat messages for the lack of desktop notifications. What would really help is if you could make the iOS app also available for installation on macOS, which is now natively supported by Apple.

Disappointing

herasu96k on

Notifications not reliably working, unable to properly send file attachments or articles or macros and formatting of my message is incorrect (room between paragraphs is missing)

Saved reply

Bahashow24 on

Cannot use saved reply on spesefic accounts!!!

Nicht benutzbar für Google Login

SonqHD on

Google Login geht leider nicht. Egal welcher Server ausgewählt wurde. Ohne Google anmelden geht leider von Seiten der eigenen Firma nicht.

App is crashing

iPhoneUserFromBerlin on

Really bad experience

Not working

••lilava•• on

Can’t sign in! Tried a couple of times, same message keeps popping out: “you were succesfully signed in, but there was a trouble contacting intercom”

Wenns schon beim Anmelden nicht klappt!

MCausO on

Wollte die App heute ausprobieren! Leider kann ich mich in der app nicht anmelden! Genau mein Fall! Wenns da schon nicht klappt -> deinstall!! 6 setzen

Terrible app, actively user-hostile

吳高理 on

Ridiculously unfriendly app, quite obviously developed to tick a box ("Yes, we have an app!") without any attention to detail or a desire to create a pleasant, or at least usable, experience. E.g.: I'm going through old conversations to find patterns. Every time I switch to a different app and switch back, the app re-initializes. It takes about half a minute until the list of conversations populates again from scratch, and of course it jumps to the top. Installed, used, got sad, deleted. Intercom, you must really do a better job here.

No sign up

Pholo456 on

No google signup (only way) possible! Pls fix

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart
Category
Rank
Top Free
305
Top Free
306
Top Free
382
Top Free
405
Top Free
499

Keywords

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Revenue and Downloads

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App Info

Category
Business
Languages
English
Recent version
4.7.1 (3 months ago )
Released on
Nov 20, 2013 (10 years ago )
Last updated
2 weeks ago