Very limited compared with desktop
Using some rules to force to fill some fields before closign a conversation on desktop, but that can be skipped in the app
Intercom Conversations
Published by: Intercom
Description
The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad.
Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.
With the Intercom Conversations mobile app you can:
Manage your inbox from anywhere
View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes
Start or continue a conversation
Send a new message or respond to a customer via in-app or email
Insert saved replies to resolve common questions faster
Search and see your leads and users
Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth
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Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.
With the Intercom Conversations mobile app you can:
Manage your inbox from anywhere
View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes
Start or continue a conversation
Send a new message or respond to a customer via in-app or email
Insert saved replies to resolve common questions faster
Search and see your leads and users
Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth
Screenshots
Intercom Conversations FAQ
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Is Intercom Conversations free?
Yes, Intercom Conversations is completely free and it doesn't have any in-app purchases or subscriptions.
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Is Intercom Conversations legit?
⚠️ The Intercom Conversations app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does Intercom Conversations cost?
Intercom Conversations is free.
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What is Intercom Conversations revenue?
To get estimated revenue of Intercom Conversations app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
1.33 out of 5
3 ratings in Mexico
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Ratings History
Intercom Conversations Reviews
Can’t even log in, fixed next day
It’s fixed the next day. Original: Logging in with email and password works in browser, but the same operation in the app never sent me any verification email.
Bugs and crashes
Clicking on a conversation today will consistently crash the app. Performance is horrendously slow on iPhone Pro Max .. takes 1-2 min to load up a conversation … pretty unusable at the moment especially the latest update screwed it beyond recognition
PLEASE update your app
Guys, you have an incredible web platform, but a lot of the actual users are on mobile, please give the mobile app the attention it deserves. We would all really appreciate it, and would give you a serious edge in the market. Thanks
Easy to use
I love being able to login and respond on the go when I don’t have my computer nearby. Though are a few bugs, but nothing that interferes with being able to help people.
Barely works
It is so bad that I have to rate it one star to vent.
Don’t use intercom
This app lacks everything you need to run your support and marketing. Not just their app, their mobile SDK causes your app crashes a lot too. Avoid this company.
Notifications
Web version is so nice but the app is so horrible. Please fix notifications sometimes it’s working so good sometimes is not even working
Pretty bad
The app is not easy to use and takes a lot of time. It’s slow. It leave you notifications on your home screen, even after you have replied to someone. It defaults to “all” messages showing to you in the app rather than just messages that are relevant to you or addressed to you Just bad
Behind the times
This app desperately needs a UI overhaul and more of the intercom features brought to it.
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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291
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Top Free
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324
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Top Free
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360
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Top Free
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361
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Top Free
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483
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Keywords
Intercom Conversations Competitors
| Name | Downloads (30d) | Monthly Revenue | Reviews | Ratings | Recent release | |
|---|---|---|---|---|---|---|
CRM de HubSpot: Crecer mejor
Ventas, asistencia, marketing
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Unlock
|
Unlock
|
20
|
18
|
4 days ago | |
Brex
Cards and expense management
|
Unlock
|
Unlock
|
0
|
5
|
4 weeks ago | |
Zendesk Support
Soporte en cualquier lugar
|
Unlock
|
Unlock
|
9
|
|
3 weeks ago | |
Gong.io
Revenue Intelligence
|
Unlock
|
Unlock
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0
|
|
2 weeks ago | |
Pipedrive: CRM de ventas
Gestión de clientes, marketing
|
Unlock
|
Unlock
|
47
|
|
5 days ago | |
Aircall
Telefonía cloud para empresas
|
Unlock
|
Unlock
|
4
|
|
4 days ago | |
Zendesk Chat
Chat with customers
|
Unlock
|
Unlock
|
20
|
|
3 months ago | |
FrontApp
Customer operations platform
|
Unlock
|
Unlock
|
0
|
|
1 week ago | |
Help Scout
Support customers on the go
|
Unlock
|
Unlock
|
0
|
|
2 weeks ago | |
Freshdesk
|
Unlock
|
Unlock
|
14
|
|
2 weeks ago |
Intercom Conversations Installs
Last 30 days
Intercom Conversations Revenue
Last 30 daysIntercom Conversations Revenue and Downloads
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App Info
- Category
- Business
- Publisher
- Intercom
- Languages
- English
- Recent release
- 4.7.3 (3 months ago )
- Released on
- Nov 20, 2013 (11 years ago )
- Also available in
- United States, Germany, United Kingdom, Russia, Türkiye, France, India, Vietnam, Ireland, Australia, Israel, Sweden, Canada, Brazil, Philippines, Spain, Nigeria, Ukraine, Netherlands, Egypt, Switzerland, Belgium, Norway, Taiwan, Poland, South Africa, Chile, Argentina, Finland, Mexico, Colombia, New Zealand, Peru, Denmark, Pakistan, Czechia, Saudi Arabia, China, Italy, Greece, Singapore, Belarus, United Arab Emirates, Indonesia, Kazakhstan, South Korea, Croatia, Hungary, Austria, Azerbaijan, Hong Kong SAR China, Thailand, Slovenia, Japan, Dominican Republic, Kuwait, Romania, Portugal, Lebanon, Malaysia, Ecuador, Algeria
- Last Updated
- 1 day ago
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