International SOS Assistance - Reviews, Revenue and Downloads - Apple App Store

Description

Prepare for your next trip, avoid delays and stay safe with traveling with the International SOS Assistance App.
Make the most of your International SOS membership with the Assistance App. Find personalized pre-trip checklists, world-renowned medical and security advice, and up to date COVID-19 travel restriction information.
Have a problem or need advice? The International SOS Assistance App provides 24/7 worldwide access to a team of 12,000 health, security and logistics experts. Use the Assistance App for understanding what vaccinations are needed before travel; to guidance on what to do in the event of a crisis or emergency while away from home.
Not traveling? Use the Assistance App to research upcoming trips and to stay informed on developing situations in your home location.
• Everything in One Place: Manage upcoming trips and reservations all in one App.
• Get Started Easily: Login with your organizational email address and password.
• Travel and Explore with Confidence: Access personalized pre-travel checklists to help you prepare for your next trip. Plus, learn the culture and best practices for regions all over the world.
• Travel Restrictions: Understand border closings, exit and entry requirements, and the impact that COVID-19 may have on your next trip.
• Stay Aware and Informed: Stay informed during an emergency or crisis with location-based push alerts.
• Get Help When You Need It: Call or chat with medical and security experts 24/7, from any location in the world.
• Available in Multiple Languages: English, French, German, Chinese, Japanese, Korean, Italian and Spanish.

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Screenshots

User Rating

4.41 out of 5

1,768 ratings in United Kingdom

5 star

1,313

4 star

198

3 star

2 star

1 star

141

Ratings History

Reviews

UX

The UX is a joke, imagine that you are in emergency and you need to figure out how to move the screen up and down so it’s below iPhone’s island or where the back button is…

Password

Very complex password threshold for an App that is used occasionally.

Incredibly Poor Personal Safety App

This App forgets your log in details and account. As a result, when you need it there is no account. If you are a corporate department considering this App, don’t bother, it will let your employees down.

Password Hassle

A very difficult way to reset your password, the most complex I’ve ever seen, it was a very long and lengthy hassle of resetting just before a business trip was required. Be prepared !!

Hospitalization in Colorado

When I was taking a break with my family from Scotland in Colorado I had the misfortune of a severe back spasm and I was rushed to A&E and spent 2 days in hospital full of various types of pain relief. I initially spoke to Simon who told me to phone 911 as I was in so much pain which I did and the paramedics were there within two minutes with the fire service. Simon phoned me the next day, and actually give me all the details of where I was and also sent me an email for the hospital as they were asking about my insurance provider. Simon made the whole interaction and process seam so seamless and made me feel reassured about my situation. Thankyou so much for this amazing and efficient service. Under the circumstances it was a pleasure and I was extremely well looked after by the St Anthony hospital in Summit County. P.S. I think it was Simon. Thank you.

App repeatedly won’t me log on - complete time sink

See above

Stuff didn’t work

Somewhat confusing, and when I actually tried to use it (using the check-in functionality) it failed every time. It didn’t fill me with confidence that it would be helpful if actually needed in a difficult situation.

Speed of connection issues

It takes a long time to check in to the app, that only works when good wifi is available. If none, I hate to think how long it would take to call for help. Once logged in, the information provided is certainly very accurate and useful.

Poor

Endless attempts at logging with repeated error messages ; get your app together and make it easy and stress free

Login not working?

“Something went wrong” yep it certainly did, when you can’t make a simple webpage app work.

Store Rankings

Ranking History

Category Rankings

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