KLM - Book a flight

Cannot buy tickets, cannot book seats.

Repeated when trying to pay using my accumulated miles

Ingo in the app and don’t see my trip? it only works from the email, so what’s the use of the app?? thank you

Ça fait des nombreuses années que je voyage avec KLM, et je suis toujours satisfaite, je pourrais même dire contentée! les services du personnel bien calcifié, la commodité de l’avion. MERCI KLM

I could not find out how to use your scan to scan the passport.

The app offers all the functions you need but fails to provide information in a timely manner. If you check your booked flight it will take a while. If you want to change seating it will take a while. If you want to purchase an extra option, same thing. It can be done better.

The app doesn’t work, get an error at login each time. Why make an app if you don’t care about it? It is one more piece of junk on my phone,

There are numerous times were you cannot authenticate thought the mobile application but that is not the case with the web version . The information about flights is not updated .

Temperamental, buggy. Multiple problems with booking and payments on iOS

Payment of the ticket is a nightmare. It is counterintuitive, a complete mess. The person/company who/that programmed that mess should get fired!!!