Ms
Website far too difficult to navigate . Not inclined to order again online!!
4.75 out of 5
1,357 ratings in Ireland
Website far too difficult to navigate . Not inclined to order again online!!
I have been trying for ages, without success to purchase an order from your app. Do you deliver to Ireland or not? It allows me to put in an Irish address bit will not complete the purchase. Very frustrating!
The app shows most - all? - dates in the wrong formatting; it uses American formatting (MM/DD/YYYY) but I’m in Europe (where DD/MM/YYYY is expected & preferred). It’s 2024, and most app developers have figured this out by now. I once bought a pair of trousers through the app which arrived with a defect & needed to be returned. While the returns process was mostly streamlined & well-handled, they did spend 2 weeks after the tracking link showed the return as having been delivered claiming they hadn’t received it yet. While they eventually processed the refund, given their prices, I would have expected and hoped for a quicker turn around than that. The higher your prices, the higher expectations will be where customer service is concerned… it felt like they were lacking there, unfortunately. The app has, at times, insisted on being updated before being used in cases where this isn’t obviously necessary. I won’t dock a mark for that in the review score, but I wish they wouldn’t do that.
Customer service is awful. Trying for days for someone to respond to my query.
Excellent app
The app doesn’t make purchasing a gift card easy!!! So many ways of trying to validate your address before you can purchase and each time I tried to validate it, I got an error message.
Agree with another reviewer….would love ‘back in stock’ notification!
Please add trouser/leg length in.
Why do you make updates which make app work worse than before it? Zoom doesn’t work properly. Please fix it.
So efficient and delivery is so quick. Excellent App.
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Category
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Rank
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Top Free
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31
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Top Free
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33
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Top Free
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35
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Top Free
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39
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Top Free
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42
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