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Description

The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.*

The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).

The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)

Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.

* Available on Paradise Rechargeable, Audéo Fit and Lumity devices
** Available on Audéo Fit only
***Available on Audéo Fit and Lumity devices

Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.

Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.

myPhonak can be used with:
Phonak Naída™ (Lumity)
Phonak CROS™ (Lumity)
Phonak Audéo Fit™  (Lumity)
Phonak Slim™ L (Lumity)
Phonak Audéo™ L (Lumity)
Phonak CROS™ P (Paradise)
Phonak Audéo Fit™ (Paradise)
Phonak Audéo Life™ (Paradise)
Phonak Virto™ P-312 (Paradise)
Phonak Naída™ P (Paradise)
Phonak Audéo™ P (Paradise)
Phonak Audéo™ M (Marvel)
Phonak Bolero™ M (Marvel)
Phonak Virto™ M-312 (Marvel)
Phonak Naída™ M-SP (Marvel)
Phonak Naída™ Link M (Marvel)
Phonak Audéo™ B-Direct***

***Advanced Remote Control and Remote Support not available

Device compatibility:

iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility

Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.

IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.

Always seek the advice of a doctor in addition to using this app and before making any medical decisions.

The app is only available in countries where the compatible hearing instruments have received official approval for distribution.

myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
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User Rating

4.21 out of 5

2,719 ratings in Australia

5 star
1,603
4 star
558
3 star
262
2 star
110
1 star
186

Ratings History

Reviews

Connecting to iPhone

Jingymia on

Hard to stay connected with iPhone Each morning have to go thru the process of connecting

Average

Petri88chor on

So many annoying little things. And when is the watch app coming.

Not connecting

29shrimp on

I recently have trouble connecting my hearing aids to the App on my phone. It is working perfectly on my iPad. I’ve tried all the things you recommend, although Bluetooth says they are connected. I turn Bluetooth off then on again and it still doesn’t work. Have you any ideas of the problem.

Accessibility with Voiceover is exceptional

Hcmac0 on

I am currently trialing my Phonak aids as a completely blind user, and for whom hearing is a primary sense. I am so impressed with the app's commitment to accessibility. The ability to customise programs independently of sighted help is a big deal for me, and I am loving the straight-forward and easy to use interface. The app team are to be commended for taking the time to build accessibility into their product. Sadly, the same cannot be said for other hearing aid manufacturers, where the ap is the weak link in an otherwise stella line up of products.

Adjusting for different situations

Wordnut.... on

It is difficult to set. I try to alter the preset positions and it forces me to rename a new program. I just want to personalise the preset one! It only allowed one new one! Terrible.

Review hearing aids

LSaville on

Extremely disappointed that I cannot now access the app for my aids. I am dealing with my local audiologist and the wheels are turning very slowly. It’s extremely frustrating

Changed over aids

Piesandsauce on

These have reduced background noice by about 10%. Rechargeable batteries only last about 14and a half hours. So I carry my old ones if I watch TV after 9;30pm. Would be better with normal batteries because you can keep spares in you pocket.

Find my aids? Apple Watch?

AgentH1976 on

Just downloaded this for my new Lumity hearing aids. For a top of the line brand, why isn’t there a ‘find my hearing aids’ option or an Apple Watch app???

Mr

Gazza52 on

Very ease to use and effective

Automatic program

RupertB1 on

I’m learning to just exclusively use my finely audiologist set program. This new Phonak L90 aids are so sophisticated. I’m not fiddling just trusting this Yes things do sound different but much better in difficult situations The old M90 aids are like L30 technology compared to these

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Ranking History

Category Rankings

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Rank
Top Free
7
Top Free
11
Top Free
18
Top Free
21
Top Free
24

Keywords

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App Info

Category
Medical
Publisher
Sonova AG
Languages
Finnish, Arabic, Bulgarian, English, Spanish, Hebrew (modern), Dutch, Indonesian, Icelandic, Italian, Japanese, Chinese, Korean, Greek (modern), Croatian, Lithuanian, Norwegian Bokmål, Portuguese, Polish, French, Romanian, Swedish, German, Serbian, Slovak, Slovene, Danish, Thai, Turkish, Czech, Ukrainian, Hungarian, Russian, Vietnamese
Recent version
6.7.0 (4 months ago )
Released on
Aug 23, 2019 (4 years ago )
Last updated
2 weeks ago