Description

Experience the world of Nespresso on your iPhone or iPad.
The Nespresso app allows you to buy coffee capsules, machines and accessories on-the-go or at home on your iOS device.
Enjoy the Nespresso shopping experience anytime, anywhere:
• Refill your stock of capsules and explore new coffees
• Find the right machine for you, and exclusive accessories to complete your coffee corner at home
• Stay up to date with the latest Nespresso Limited Edition coffees
• Discover the nearest Nespresso points of interest on the store locator (Nespresso Boutiques, retail stores selling Nespresso coffee machines, and coffee capsule recycling points)
Do even more with the app with one of our ‘connected’ machines:
• Get notified when your capsule stock is running low to ensure you never run out
• Navigate through recipes to nurture your inner barista
• Ensure the best coffee experience cup after cup through regular notifications from your machine on when descaling is needed, or the water tank is nearly empty
• Get direct access to machine “How-to” videos
Take advantage of our extensive delivery services*, such as:
• Free Standard or Pick Up Point delivery on purchases of coffee capsules and machines
• Nespresso Boutique Pick-Up
• Nespresso Express delivery
• Nespresso Saturday & Sunday delivery
• Nespresso Your Time (choose the most convenient date and time of your delivery)
*Availability and conditions of each service depend on your geographical area

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User Rating

4.51 out of 5

10,765 ratings in Australia

5 star

7,967

4 star

1,531

3 star

481

2 star

376

1 star

410

Ratings History

Nespresso Installs

Last 30 days

0

View Installs Data

Nespresso Revenue

Last 30 days

$0

View Revenue Data

Nespresso Reviews

App is great

Easy to use well laid out and can add and remove items with ease.

Disappointing

The app froze repeatedly on my last order and I ended up with the same order being placed 4 times. When I realised this, I called Nespresso to cancel, but all they could offer me was store credit. Disappointing

Be wary

The app charged me twice for the order…

First time app user

So easy to navigate -

Very poor checkout design

I installed the app after so many problems with the website. The app is better but still frustratingly bad. Other people have already worked out how to do a checkout, just copy them and give the user explanations when things fail.

Never connects to your machine

This is the worst app when it comes to connecting to your machine. You have to delete and reinstall, turn wifi and Bluetooth on and off at least 10 times before it will connect. I have Nespresso machines at home and work, someone else connects to the one at work and neither of us can ever get it to connect smoothly. I don’t know anyone who has a smooth process of connecting the app to their machine.

Easy to use

The app makes ordering coffee easy. A very efficient way to get the coffee you love. Been using it for years without any problems.

Buggy App

App used to be really good, however more recently it seems to be more buggy than ever, tried to order coffee through it today and it crashed multiple times resulting in needing to sign back into the app to continue.

Why is the Nespresso App so difficult to negotiate?

Finally on my fifth go I was able to apply the 10% off for our first order. It is as if Nespresso do not want you to apply this promo code as the application site is buried amongst other issues. Further try and have two people being able to order and have the same delivery addresses but different billing addresses. Simply put:- “no go mate, you are asking for too much”. Finally on the fifth go on the third day I tried and won. What a relief. I have wasted so many hours of my rapidly losing life. Murray Barrell

Too slow…

Every update, just gets slower and slower! It’s about time you tidy it up. WHERE’S MY LOCAL Boutique? Where’s Westfield Carindale’s boutique? Months later, my local boutique still doesn’t show on the app , even with the latest update!? Why the only option shown on the app is 14Km away, when the new boutique is less than 2km!? Previous: WHERE’S MY ORDER?? You must include Order ID N° on the Order Confirmation email as well ! (not just on Order ready, or the Receipt emails) I got two emails on Tue. for two orders, but only got Order is ready email, for one of them! 3 days later, I’m still enquiring about my second order, which “cannot be traced without Order ID”. Yet I got charged twice and got two Order confirmation emails , but these are very vague without an Order ID n° ! Who missed this gaffe ? If you send an order ID n° on the two subsequent emails, WHY NOT on the first email too? Fix this ASAP and deliver my order.

Store Rankings

Chart

Chart	Category	Rank
Top Free	Greece Food Drink	9
Top Free	Hungary Food Drink	11
Top Free	Austria Food Drink	13
Top Free	Romania Food Drink	13
Top Free	Switzerland Food Drink	15

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Nespresso

Description

Screenshots

Nespresso Installs

0

Nespresso Revenue

$0

Nespresso Reviews

App is great

Disappointing

Be wary

First time app user

Very poor checkout design

Never connects to your machine

Easy to use

Buggy App

Why is the Nespresso App so difficult to negotiate?

Too slow…

Store Rankings

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Nespresso Competitors

Nespresso Revenue and Downloads

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